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Spa Therapist
AccorHotel · Umluj
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Job description
At SLS The Red Sea, wellness is more than a treatment — it’s an experience designed to restore, recharge, and inspire. As a Spa Therapist, you will create personalized moments of relaxation and well-being through professional treatments, thoughtful guest care, and the distinctive spirit of SLS.
Working closely with the Spa team, you will deliver a range of treatments while ensuring every guest feels welcomed, comfortable, and cared for throughout their spa journey.
Key Responsibilities
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Perform a variety of massage, facial, and body treatments in accordance with professional certifications and spa protocols.
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Welcome guests warmly and guide them through their treatment experience.
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Understand individual guest needs and personalize treatments where appropriate.
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Recommend suitable spa treatments, wellness experiences, and home-care products.
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Build positive guest relationships and encourage repeat visits through exceptional service.
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Support spa service and retail sales targets through appropriate guest recommendations.
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Prepare treatment rooms before each appointment and ensure all products, equipment, and linens are properly arranged.
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Maintain high standards of cleanliness, hygiene, presentation, and safety across treatment areas.
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Ensure treatment rooms provide the appropriate ambiance, including lighting, temperature, scent, and music.
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Monitor treatment supplies and communicate replenishment needs to the Spa Supervisor.
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Coordinate with Spa Reception, attendants, and fellow therapists to ensure a seamless guest journey.
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Support opening, closing, and general spa operational duties as required.
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Communicate guest feedback, special requests, or operational concerns to the Spa Supervisor.
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Maintain all required professional licenses and certifications in line with local requirements.
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Participate in training to continuously develop treatment techniques, service skills, and product knowledge.
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Follow SLS grooming, service, health, safety, and hygiene standards at all times.
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High School Diploma or equivalent.
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Valid professional certification or license in massage therapy, beauty therapy, esthetics, or a related wellness discipline.
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Minimum 1–2 years of experience as a Spa Therapist, preferably within a luxury hotel, resort, spa, or wellness environment.
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Strong knowledge of massage, body treatments, wellness practices, and treatment products.
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Strong understanding of hygiene, sanitation, and professional treatment standards.
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Guest-focused with a warm, polished, and professional approach.
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Strong English communication skills, both written and verbal.
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Good communication and interpersonal skills.
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Detail-oriented, organized, and able to manage multiple appointments effectively.
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Flexible and able to work effectively in a fast-paced luxury hospitality environment.
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Genuine passion for wellness, hospitality, and creating memorable guest experiences.
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