Assistant Public Area Manager - Raffles The Red Sea

Key Responsibilities

• Operational Oversight: Assist the Public Area Manager in directing daily cleaning operations across all shared spaces, including lobbies, restaurants, elevators, and outdoor arrival areas.

• Quality Assurance: Conduct frequent inspections to ensure all surfaces, furnishings, and decorative elements meet the strict Luxury Quality Assessment (LQA) standards.

• Team Leadership: Lead, coach, and motivate a team of Public Area Attendants and Supervisors, fostering a culture of "heartfelt hospitality" and anticipatory service.

• Program Planning: Coordinate routine and deep-cleaning programs, such as marble polishing, carpet shampooing, and special setups for VIP arrivals or events.

• Departmental Collaboration: Liaise with Engineering, Front Office, and F&B to address maintenance needs or guest concerns promptly.

• Resource Management: Monitor the usage and inventory of eco-friendly cleaning chemicals and equipment, ensuring adherence to the resort’s sustainability and safety protocols.

Requirements & Qualifications

• Experience: Minimum of 3–5 years in luxury hospitality housekeeping, with significant experience in a supervisory or assistant management role.

• Pre-Opening Expertise: Experience in pre-opening stages—including project coordination and document control—is often mandatory for this specific destination.

• Technical Skills: Proficiency in property management systems (like Opera) and a deep understanding of specialized cleaning techniques for high-end finishes.

• Core Attributes: A proactive, anticipatory approach, impeccable grooming, and a strong sense of ownership and accountability.

• Sustainability Mindset: Commitment to following strict discipline in reducing, reusing, and recycling in line with the Red Sea Global ethos.

• Understanding of Ultra-Luxury guest expectations and brand alignment.

• experience in project coordination, scheduling, and document control during pre-Opening stages.

• Experience in pre-Opening is a must.

• A proactive, anticipatory approach with a strong sense of ownership and accountability.

• Impeccable grooming and personal presentation aligned with Luxury standards.