Guest Relations / Hospitality Manager

Guest Relations / Hospitality Manager

Location: Dubai, UAE

About Grand Flora Group

Grand Flora Group is looking for a passionate Guest Relations / Hospitality Manager to deliver an exceptional luxury customer experience across our premium salon operations.

Key Responsibilities

- Ensure outstanding guest satisfaction.

- Handle VIP clients and customer concerns professionally.

- Develop customer experience initiatives.

- Train front-line teams on service excellence.

- Monitor guest feedback and implement improvements.

- Work closely with Operations and CRM teams.

What We Offer

- Competitive Salary

- Career Growth

- Luxury Working Environment

Pay: AED8,000.00 - AED13,000.00 per month

Work Location: In person