Front Office Supervisor (Saudi Only)

• Oversee and coordinate all front office operations, including reception, concierge, and guest services

• Supervise, train, and mentor front office staff to maintain high-quality service standards

• Manage guest check-ins, check-outs, and inquiries efficiently and professionally

• Handle guest complaints and resolve issues promptly and effectively

• Ensure accurate and timely completion of all front office administrative tasks

• Collaborate with other departments to provide seamless guest experiences

• Monitor and maintain front office inventory and supplies

• Implement and uphold hotel policies and procedures

• Assist in creating work schedules and managing staff performance

• Stay updated on local events and attractions to provide guests with relevant information

• Motivator and Proactive

• People person & a team player

• Positive attitude and well-spoken

• Organized & result driven

• Open-minded

• Displays initiative

• Commitment to professional values

• Thinking out of the box

• · Proficient in the English and Arabic (verbal & written)

• · Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective

• · Must be flexible in terms of working hours

• · A hospitality diploma is an asset

• · Knowledge of Property Management System and Windows

• · Prior experience in customer service an asset

• · Proven ability to handle cash effectively and accurately

EXPERIENCE

• · Minimum 1 year supervisory experience in luxury hotel

Ihr Team und Arbeitsumfeld:

In 1-2 Sätzen stellen Sie das Team, das Hotel oder den Arbeitsplatz so vor, dass sie die Kultur widerspiegeln

Hinweis: Die Anpassung kann an spezifische lokale oder gesetzliche Anforderungen erfolgen, wie z.B. Arbeitserlaubnis

Unser Engagement für Diversity & Inclusion:

Wir sind ein integratives Unternehmen und unser Ziel ist es, vielfältige Talente anzuziehen, zu rekrutieren und zu fördern.