Assistant Front Office Manager

• Show proven leadership experience within a hotel environment;

• Use initiative and discretion in lieu of the Front Office Manager by taking responsibility for the shift;

• Drive excellence through professional, approachable people focussed service;

• Think on your feet and deal with the needs of your team, our guests and the wider hotel team

• Be a team player; training, empowering and developing your team to provide exceptional service.

• Become a strong advocate for Accor Live Limitless (ALL) loyalty program and  being proactive in driving strong results with the team.

Additionally you will have a vibrant, and outgoing personality, great attention to detail and a passion for the hospitality industry.

• Minimum of 2-3 years of relevant experience in the hotel industry.

• Strong administrative abilities and fluency in both written and spoken English.

• Possess a strong background in Front Office procedures and Opera PMS.

• Demonstrated leadership abilities, outstanding communication and interpersonal skills.

• Availability to work on a rotating shift roster (mornings, afternoons and evening).

• Full, clean Driver’s License.

• Current Manager’s Certificate.

experience is an asset

Fluency in English, additional languages are a plus