Job description

Description

Manage day-to-day servicing, claims, renewals, insurer negotiations, policy administration and onboarding across the regional Trade Credit portfolio.
Provide dedicated account management support for large multinational and regional clients
Create capacity for producers and senior leadership to focus on revenue generation, while ensuring existing clients continue to receive a high standard of service and support.
Support Willis Asia's strategy of growing Trade Credit, multinational programs and financial institution business across APAC.
Addresses servicing capacity constraints within the current regional Trade Credit team.
Provides the infrastructure required to sustain growth while protecting client retention and service quality
Attend industry events and conferences in Singapore and throughout Asia
Develop and maintain close relationships with the Insurers across the region
Develop good working relationships and work closely with the main carriers in the region
Manage and maintain a portfolio of existing placements, including billing, operational requirements and co-ordination with internal claims team

Qualifications

Educated to Degree level and/or Masters
Holds BCP & ComGI
Ability to work independently on a range of placements and take responsibility for key accounts
Problem solving and decision-making skills essential
Excellent communication (written, verbal, oral & presentation) skills and interpersonal skills essential
Must be able to work in a fast-paced and dynamic team environment where lateral thinking, initiative, self-motivation and decision-making skills are crucial
Leadership skills
Good use of Microsoft Excel, Word and PowerPoint
Knowledge of the credit insurance product suite preferred
Excellent organisational skills and ability to juggle a large workload and prioritise work effectively
Strong team player with good people skills

Equal Opportunity Employer