QA Specialist

Croda is a FTSE100 organisation where we truly believe our people are our difference and this, along with our values of Innovative, Responsible and Together, create ‘our Purpose, Smart science to improve lives™’. With over 5,000 employees globally, we specialise in the research and development of innovative ingredients for the Life Science and Consumer Care markets.

We are focused on developing our inclusive culture through accountability, collaboration and innovation. By joining Croda, you will be part of a team who are using smart science to create a more sustainable future.

Job Description

• Maintain and continually improve the site's Quality Management System (QMS) in compliance with GMP, ISO, EXCiPACT, HACCP and other applicable requirements.
• Review, maintain and improve quality system documentation, including procedures, specifications, records and quality-related documents.
• Support internal, external, customer, supplier and certification audits, including audit preparation, response management, CAPA tracking and effectiveness verification.
• Coordinate and support deviations, non-conformances, change controls, CAPA, complaints, returns, customer quality enquiries and quality risk assessments.
• Monitor, analyse and report quality performance metrics, trends and recurring issues, and support implementation of corrective, preventive and improvement actions.
• Support batch record review, product release activities and operational quality assurance processes in accordance with applicable quality requirements.
• Assist in maintaining site food safety, GMP and quality compliance programmes through participation in inspections, monitoring activities and continuous improvement initiatives.
• Support supplier quality activities, including supplier qualification, assessment, performance monitoring and supplier corrective action follow-up where applicable.
• Participate in customer audits, customer quality requests, regulatory enquiries and compliance-related activities to support customer and business requirements.
• Support management review activities through preparation, analysis and reporting of quality, compliance and operational performance data.
• Provide guidance and awareness training on quality, GMP, food safety and compliance requirements to site personnel.
• Promote a culture of quality ownership, customer focus, compliance and continuous improvement across the organisation.
• Support quality-related projects, initiatives and operational activities, and undertake other duties as assigned by the Technical Manager to support business and quality objectives.
• To deputise for their line Manager in their absence for matters relating to QA.
• To provide a QA service including validation to a site ensuring compliance to external standards is maintained.
• To lead the validation activities required as part of a new or existing project where it has been identified that validation is required. The role holder will be required to plan up to 12 months forward.
• To implement and maintain appropriate training regimes for new and existing QA staff to meet departmental objectives.
• To supervise QA staff and ensure resources are in place to deliver appropriate support to the site. To manage staff to ensure effective performance, by providing appropriate development and training.
• To assist with recruitment and selection of departmental staff.
• To liaise with external stakeholders as required in activities such as regulatory inspections, customer audits and supplier audits.
• Requires a persuasive, tenacious personality, who can transfer verbal discussion into written communication, through site procedures, ensuring the ensuing system is implemented and maintained to a high standard.
• The role holder will be required to solve problems relating to quality systems and administration.

Requirement Degree in relevant scientific discipline or equivalence experience, Min.3-5 years of experience in QA, Strong knowledge of GMP, ISO standards (e.g ISO9001, ISO22000) and HACCP principle.

Why Croda? At Croda, we believe our people are our difference. We are people-led, driven by the desire to do good and deliver value, a unifying principle shaped by all the great people that have travelled through Croda since our beginning in 1925. We pride ourselves on bringing together diverse teams and talents from across the globe and, guided by our values of Responsible, Innovative, and Together, we are passionate about building an inclusive, collaborative, and diverse organisation with innovation and customer focus underpinning all that we do.

Croda is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.