Sr. Specialist, Customer Acquisition - Inbound (English)

Job Title: Sr. Specialist, Customer Acquisition - Inbound (English)

Job Description As a Customer Acquisition Specialist, you will play a key role in growing our customer base across the SMB segment in APJ. You will identify, engage, and qualify new customers while managing a pipeline of opportunities from initial outreach through to close or handoff. You will research target accounts, develop tailored outreach strategies, and leverage data insights to prioritize high-potential opportunities. This role combines proactive prospecting, consultative selling, and strategic thinking to help customers grow their business through AI solutions while directly contributing to revenue growth.

  Key Responsibilities

Own and manage a pipeline of prospective customers from initial contact to qualified opportunity or close 

Conduct outbound prospecting through phone, email, social channels 

Research target accounts to personalize outreach and identify key decision-makers 

Conduct discovery conversations to understand customer business goals, audience, and advertising needs 

Position AI solutions aligned to customer acquisition, engagement, and revenue objectives 

Qualify leads against established criteria and ensure high-quality pipeline generation 

Schedule and support introductory meetings, demos, and campaign discussions with prospective customers 

Track outreach activity, pipeline, and customer engagement accurately within CRM systems 

Leverage AI-powered tools and analytics to improve prospecting effectiveness, targeting, and conversion rates 

Provide market feedback and insights on lead quality, customer trends, and campaign effectiveness 

Achieve monthly and quarterly pipeline generation and sales targets 

Additional:

  Proven ability to communicate persuasively with prospective customers across multiple channels 

Experience in outbound prospecting, customer acquisition, inside sales, or digital advertising sales 

Strong research and discovery skills to uncover customer needs and business challenges 

Growing proficiency in leveraging AI tools and data-driven insights to improve prospecting and conversion 

Experience using CRM platforms (Salesforce preferred) and sales engagement tools 

Ability to manage competing priorities while maintaining high outreach activity levels 

Strong collaboration skills with sales, marketing, and cross-functional teams 

Passion for customer engagement, revenue growth, and delivering strong customer experiences 

Location: SGP Singapore - 80 Pasir Panjang Road, 15-83/84 Mapletree Business City #2

Language Requirements: English (Required)

Time Type: Full time