Head Barista

The Head Barista is responsible for managing bar operations, beverage quality, and barista performance, and serves as the group custodian of coffee andbeverage standards. This role extends beyond a single outlet, requiringregular visits to other branches to audit bars, evaluate drinks, recalibrateequipment, and coach teams.

KEY DUTIES & RESPONSIBILITIES

1. Beverage Quality & Production

• Ensure consistency in espresso extraction, milk texturing, tea brewing, andcold drink preparation
• Perform daily taste checks
• Maintain recipe standards for all beverages
• Handle beverage-related guest feedback
• Support seasonal drink development

2. Multi-Branch Bar Evaluationpg.

• Visit assigned branches regularly
• Conduct bar audits covering: – Coffee quality – Tea preparation– Cold beverages – Bar cleanliness – Equipment condition
• Recalibrate grinders and espresso machines
• Submit quality evaluation reports
• Identify training gaps
• Recommend corrective actions

3. Training & Team Development

• Train baristas on: – Espresso techniques – Milk texturing– Tea brewing standards – Cold beverage recipes
• Conduct mock service sessions
• Support onboarding of new bar staff
• Develop internal talent

4. Equipment Care & Preventive Maintenance

• Maintain espresso machines, grinders, and brewers
• Coordinate with the Facility Department for repairs
• Track breakdowns Support calibration with approved vendors

5. Inventory & Cost Awareness

• Monitor coffee bean usage
• Control wastage Maintain par levels
• Coordinate ordering with operations

6. Menu Development & R&D

• Participate in beverage innovation
• Test new beans and blends
• Develop signature drinks
• Support marketing launches

7. Operational Leadership

• Support peak hour operations
• Ensure SOP compliance
• Maintain grooming and hygiene standards
• Coordinate with Restaurant Managers & Head Chefs

TOOLS & TECHNOLOGY

• Espresso machines & grinders
• Brewing equipment Temperature probes
• Inventory systems
• Quality audit checklists

REPORTING STRUCTURE

Reports to: Operations Manager / Brand Head

Coordinates with: Restaurant Managers, Facility Team, Procurement

Pay: AED1,726.50 - AED4,500.00 per month

Work Location: In person