(UAE Nationals) Assistant Manager - Dispute Management

We are looking for an Assistant Manager – Dispute Management to join our team.

Tasks & Responsibilities

• Implement strategies to handle disputes efficiently, minimizing legal actions and maintaining good relationships.
• Identify and manage cases of non-responsive, defaulting customers including late payments and dishonored cheques.
• Develop and execute action plans to address defaults, such as payment plans or legal proceedings.
• • Collaborate with the Collection Team to mediate and resolve conflicts.
• Manage customer suspension in instances of default.
• In coordination with Organizational Units collect and maintain accurate and up-to-date records of all required documentations.
• Submission and follow up of cases to the Rental Dispute Center and the Legal Affairs Department.
• Liaise with Legal Office and other concerned Organizational Units to any escalation or in the event of arbitration and litigation.
• Coordinate and collaborate with relevant Organizational Units to implement necessary actions following a court order or judgment (e.g. unlocking premises, disposing of assets, auctioning equipment, writing off, etc.).
• Handle all internal and external communications with relevant stakeholder.
• Manage the team and oversee daily operation,
• Ensure proper maintenance of record and reporting to the management.

Key Requirements:

• Bachelor’s degree in Law.
• Valid legal license is mandatory.
• Experience in dispute resolution, legal affairs, or litigation.
• Strong knowledge of applicable UAE laws, regulations, and dispute resolution procedures .
• Excellent Arabic & English communication skills.