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E-Commerce / Marketplace Specialist
sol company · Riyadh
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Job description
We are looking to hire a highly professional and experienced E-Commerce / Marketplace Specialist who has hands-on experience managing and operating seller portals such as Noon, Trendyol, Amazon Seller Central, and other major E-Commerce platforms.
The candidate should have strong practical knowledge of the complete marketplace operation, including:
- Managing and maintaining E-Commerce seller portals and dashboards
- Product listing, catalog management, SKU creation and updates
- Product pricing, promotions and inventory management
- Managing and processing customer orders
- Order fulfillment, dispatch and delivery coordination
- Handling returns, refunds, cancellations and customer issues
- Understanding marketplace commercial models, commissions, fees and deductions
- Monitoring marketplace performance, sales and operational KPIs
- Managing marketplace requirements, policies and compliance
- Coordinating with internal teams such as Sales, Procurement, Warehouse, Operations, Finance and Customer Service
- Maintaining professional relationships with marketplace account managers and business partners
- Identifying operational issues within the portals and resolving them quickly
- Preparing regular E-Commerce performance reports and dashboards
- Understanding how to improve product visibility, sales performance and marketplace ranking
- Supporting the company in launching and scaling our B2C E-Commerce operations
Required Candidate Profile:
- 3–5+ years of relevant E-Commerce / Marketplace experience
- Strong hands-on experience with Noon and Amazon Seller Central
- Experience with Trendyol or other major marketplaces is highly preferred
- Strong understanding of marketplace operations from product listing through order fulfillment, delivery and returns
- Excellent analytical and reporting skills
- Strong communication and coordination skills
- Ability to work independently and take ownership of the complete E-Commerce channel
- Experience working with marketplace partners and account managers
- Strong understanding of B2C operations and customer experience
Pay: From ﷼3,000.00 per month
Work Location: Remote
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