Sample Coordinator

• Demonstrates and promotes the company vision

• Regular attendance and punctuality

• Applies GMP/GLP in all areas of responsibility, as appropriate.

• Learn sample accession tasks including: opening, entering, tracking, labeling, and disposition of samples. 

• Position will be introduced to food, dietary supplements and micro samples for entry.

• Learn to Coordinate with Client Service Coordinators to establish or update customer service procedures, with guidance, as appropriate.

• Learn to communicate discrepancies to appropriate personnel and assist with problem solving.

• Learns to handle internal customer inquiries, solve problems with assistance, and contact internal clients for clarification as needed.

• Learn LabWare Laboratory Information System (NIMS) and how to use in daily duties.

• Assists group with analysis of CAIRs and CAPAs as assigned.

• Conducts all activities in a safe and efficient manner.

• Performs other duties as assigned

• A minimum of a Diploma (in related science is preferred). Experience may be substituted for education

• Customer service skills including attention to detail, accuracy, confidentiality and communication skills (is preferred).

• Ability to identify and communicate client’s service needs.

• Mandatory immunizations and screening as required.

• Will be exposed to potential food allergens (ex. Milk, tree nuts, peanuts, fish, shellfish, etc.).

• Overtime and weekend work as required.

• Job requires long periods of time sitting or standing at a computer.

• Expected to understand the process for handling hazardous wastes and receive on-the-job training for handling specific waste types in their job area.

What we offer: As an employer, we’re keen to look after our people with as much dedication as they look after our patients. That’s why we offer competitive salaries, excellent training and exceptional career prospects. We’re a growing and ambitious company, so there is huge potential here to develop with us and enjoy fantastic rewards in your career.

Your data: 

As part of any recruitment process, the company collects and processes personal data relating to job applicants. The company is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.