Relationship Officer / Manager / Senior Manager – Business Banking (Chinese Speaking)

Location: UAE
Industry: Banking / Financial Services
Employment Type: Full-Time
Salary: AED 15,000 – AED 50,000 per month
Commission: Uncapped, subject to the applicable incentive policy

Job Summary

A leading international banking institution in the UAE is seeking experienced Relationship Officers (RO), Relationship Managers (RM), and Senior Relationship Managers (SRM) to join its Business Banking / SME / Commercial Banking team.

The successful candidates will be responsible for acquiring new business customers, developing existing relationships, growing CASA and deposits, and delivering suitable banking solutions to business and corporate clients.

This role is particularly suitable for banking professionals with an established UAE market network and a proven track record in new-client acquisition and business development.

Key Responsibilities

• Identify and acquire new Business Banking, SME, and Commercial Banking customers in the UAE.
• Generate new business through direct sales, referrals, networking, market relationships, and professional contacts.
• Build and maintain a strong pipeline of prospective customers.
• Develop long-term relationships with business owners, entrepreneurs, CFOs, finance managers, and key decision-makers.
• Manage and grow an assigned client portfolio.
• Drive growth in CASA, deposits, portfolio balances, transaction volumes, and revenue.
• Understand clients’ business models, financial requirements, and banking needs.
• Recommend and cross-sell suitable banking products and financial solutions.
• Promote products including:
• Business and corporate accounts
• CASA and deposits
• Trade finance
• Working capital and term finance
• FX and treasury solutions
• Cash management
• Escrow and transactional banking
• Other business banking solutions
• Coordinate with Credit, Compliance, Operations, Product, and other internal teams to ensure smooth client onboarding and service delivery.
• Ensure customer documentation and account-opening requirements are completed accurately and on time.
• Follow all applicable KYC, AML/CFT, sanctions, risk-management, and regulatory requirements.
• Maintain high customer-service standards and proactively identify opportunities to increase share of wallet.
• Monitor portfolio performance and identify opportunities for additional business.
• Participate in business networking events, industry forums, trade events, and professional associations to generate new opportunities.

Requirements

• Minimum 3 years of banking experience in the UAE.
• Strong experience in Business Banking, SME Banking, Commercial Banking, or Corporate Banking sales.
• Proven track record in New-to-Bank (NTB) client acquisition.
• Established UAE business network and strong local market knowledge.
• Experience in CASA, deposits, liability growth, portfolio management, and business development.
• Strong sales, negotiation, presentation, and relationship-management skills.
• Good understanding of business banking products and customer onboarding.
• Knowledge of KYC, AML, and banking compliance requirements.
• Strong commercial awareness and ability to work against business targets.
• Self-motivated, proactive, and able to generate business independently.
• Bachelor’s degree or equivalent undergraduate qualification.
• Excellent English communication skills.

Preferred Qualifications

• Mandarin / Chinese language skills are highly desirable.
• Russian or Arabic language skills are an advantage.
• Experience managing or acquiring Chinese, Asian, Russian, or international business clients in the UAE is an advantage.
• Existing relationships with UAE-based companies, entrepreneurs, investors, trading companies, SMEs, or corporate groups are highly valued.

Compensation & Benefits

• AED 15,000 – AED 50,000 per month, depending on experience, seniority, current compensation, and business-development track record.
• Uncapped commission under the applicable bank incentive structure.
• Medical insurance.
• Airfare.
• UAE employment visa.
• Applicable allowances.
• Career growth and development opportunities.

Suitable Candidate Profiles

We are particularly interested in candidates currently working in the UAE banking sector with experience in:

Business Banking | SME Banking | Commercial Banking | Corporate Banking | Relationship Management | Business Development | Client Acquisition

Candidates who can demonstrate strong NTB acquisition, CASA/deposit growth, portfolio growth, and an established UAE client network will be strongly considered.

Interview Process

• Two rounds of in-person interviews.
• Pre-employment and medical requirements will be completed in accordance with applicable UAE requirements.

Pay: AED15,000.00 - AED50,000.00 per month

Application Question(s):

• How many years of banking experience do you have in the UAE?
• Do you have experience in Business Banking, SME Banking, Commercial Banking, or Corporate Banking?
• Do you have proven experience in New-to-Bank (NTB) client acquisition?
• Are you fluent in Mandarin / Chinese?

Education:

• Bachelor's (Preferred)

Work Location: In person