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Exchange Operations & Virtual Asset Settlement Manager
Ofza · Dubai
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Job description
This is not conventional operations management. It is mission-critical virtual asset operations, where precision, control, and settlement execution protect client assets and institutional trust.
At Ofza, we are building one of the UAE’s most credible regulated virtual asset exchange platforms. As our Exchange Operations & Virtual Asset Settlement Manager, you will run the operational engine behind wallet infrastructure, asset movements, trade settlement, and reconciliation.
You will work at the intersection of technology, trading, compliance, risk, and client protection. If you understand institutional wallet infrastructure inside out, know what segregation of duties means in practice, and believe operational excellence is measured by control rather than chaos, we would like to meet you.
Why this role matters
You will have the opportunity to:
- Build and own a critical exchange operations function within a VARA-regulated virtual asset business
- Take hands-on responsibility for Ofza’s Fireblocks environment, wallet architecture, asset movements, and settlement workflows
- Design controls that directly protect client assets and strengthen institutional confidence
- Work closely with Trading, Product, Technology, Finance, Risk, and Compliance, with visibility across the business
- Help shape the operational infrastructure required to support Ofza’s continued growth and future product expansion
- Join a team where precision is valued, accountability is real, and leadership support is available when it matters
What you will be doing
Client asset & settlement operations
- Oversee daily wallet operations, deposits, withdrawals, trade settlements, and reconciliations
- Manage settlement and reconciliation across blockchains, wallet infrastructure, liquidity providers, and banking partners
- Maintain dual-control procedures, approval hierarchies, and segregation of duties for all asset movements
- Ensure the segregation of client virtual assets, including the appropriate use of hot, warm, and cold-wallet arrangements
- Oversee sweeping mechanisms and daily virtual asset reconciliations in accordance with applicable VARA requirements and Ofza policies
- Investigate breaks, failed settlements, and reconciliation variances, ensuring timely resolution and escalation
Fireblocks & wallet infrastructure
Hands-on Fireblocks expertise is central to this role.
- Own the day-to-day administration of Ofza’s Fireblocks environment
- Manage workspace configuration, Transaction Authorization Policy [TAP] rules, whitelisting, and approval workflows
- Configure and maintain user roles, quorum structures, approval authorities, and MPC key-management controls
- Help ensure that Ofza’s wallet architecture remains secure, scalable, and aligned with regulatory requirements and industry best practices
- Act as Ofza’s internal subject-matter expert on Fireblocks and institutional wallet infrastructure
- Support Product and Technology teams with integrations, upgrades, and the introduction of new networks or virtual assets
- Troubleshoot wallet and infrastructure incidents, working directly with Fireblocks and internal Technology teams when required
Regulatory controls & operational risk
- Develop, implement, and continuously improve SOPs for wallet, settlement, and reconciliation operations
- Monitor incidents, investigate variances, identify root causes, and drive corrective actions
- Escalate material incidents promptly to Compliance, Risk Management, and senior management
- Work with Compliance and Risk to maintain appropriate AML/CFT controls across relevant operational workflows
- Support internal and external audits, proof-of-reserves reviews, and regulatory submissions
- Coordinate with external proof-of-reserves auditors and help ensure the timely submission of required reports
- Prepare weekly and monthly wallet-address reports for Compliance and supervisory reporting
- Maintain complete, accurate, and audit-ready operational records
Technology & product readiness
- Work with Product and Technology to improve automation, scalability, and straight-through processing
- Support wallet testing, settlement testing, latency monitoring, and incident-response protocols
- Maintain operational readiness for new products, virtual assets, networks, and regulatory requirements
- Conduct initial operational assessments for the listing or delisting of virtual assets
- Identify operational dependencies and control requirements before new products or capabilities go live
Collaboration & reporting
- Coordinate with Trading, Finance, and Compliance to maintain an orderly flow across fiat transactions, virtual asset movements, trades, and withdrawals
- Own operational dashboards, reconciliation records, incident logs, and KPIs
- Provide clear management updates and contribute to governance and regulatory reporting
- Translate operational risks and technical issues into clear decisions for senior management
What we are looking for
Essential experience
- Hands-on experience administering Fireblocks
- 5 to 7 years of experience across virtual asset operations, settlements, client asset operations, or financial-market operations
- Strong knowledge of hot, warm, and cold-wallet infrastructure, MPC key management, and transaction-policy design
- Practical experience with reconciliations, settlement controls, asset segregation, and operational risk
- An understanding of blockchain architecture and its interaction with institutional wallets and settlement systems
- The ability to manage incidents, work under pressure, and respond confidently to regulatory and audit scrutiny
- Exceptional attention to detail, sound judgement, integrity, and operational discipline
- Experience within a regulated financial institution, virtual asset business, or VARA-licensed entity
- Familiarity with proof-of-reserves processes and regulatory reporting
Preferred experience
- Experience supporting virtual asset issuance, permissioned-token infrastructure, smart-contract operations, or regulated capital markets products
- Exposure to issuer, trustee, registrar, escrow, paying agent, or corporate-action workflows
- Experience building or materially improving an operations function, rather than only maintaining an established one
What we value
Technical knowledge matters, but mindset matters just as much.
We are looking for someone who:
- Takes ownership without waiting to be chased
- Treats controls as protection, not bureaucracy
- Escalates problems early and clearly
- Can operate calmly when transactions, systems, or deadlines do not behave as expected
- Understands that safeguarding client assets leaves no room for approximation
- Improves processes instead of becoming dependent on workarounds
Compensation & benefits
Ofza offers a competitive compensation package based on the candidate’s experience and technical capabilities.
The compensation range and applicable employment benefits will be discussed transparently with shortlisted candidates during the initial stage of the process.
Our hiring process
Our intended process is focused and practical:
- An initial conversation to discuss the role, experience, and mutual expectations
- A technical and operational interview covering Fireblocks, wallet controls, settlement, and reconciliation
- Where appropriate, a practical case study or scenario-based assessment
- A final leadership interview
Shortlisted candidates may also be subject to reference, background, and regulatory suitability checks appropriate to the role.
Applicant privacy
Ofza will treat applicant information confidentially and use it only for recruitment, assessment, background checking, and related regulatory or employment purposes.
Applicant information will be accessed only by relevant personnel and processed in accordance with applicable data-protection requirements. By applying, candidates acknowledge that their information may be retained for a reasonable period in connection with the recruitment process and future suitable opportunities.
Why join Ofza
Ofza is not just another virtual asset exchange. We are building regulated market infrastructure in which technology, operational discipline, and regulatory credibility reinforce one another.
In this role, you will be one of the guardians of that trust. Your Fireblocks expertise will be put to meaningful use from day one, and your decisions will directly influence client protection, operational resilience, and institutional confidence.
If you are ready to build virtual asset operations that can withstand real scale, regulatory scrutiny, and institutional expectations, we are ready to meet you.
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