Product Manager

Product Manager – Digital Payments

Department: Digital Payments

Industry: Financial Services / Fintech

We are looking for an experienced Product Manager – Digital Payments to lead the strategy, roadmap, feature definition, and delivery of digital payment products and partner integrations.

The successful candidate will work closely with business stakeholders, technology teams, external partners, banks, MTOs, and regulatory stakeholders to define product requirements, prioritize the product backlog, manage roadmaps, and deliver customer-centric digital payment solutions.

Key Responsibilities:

• Own the product strategy, roadmap, backlog, and feature prioritization for digital payment products and partner integrations.
• Act as the key link between business stakeholders, product teams, technology/development teams, and external partners .
• Identify new product opportunities through market research, customer insights, competitor analysis, and industry trends .
• Gather, analyze, and translate business and customer needs into detailed product requirements, user stories, user flows, and functional specifications .
• Develop feature lists, product enhancements, MVPs, and product roadmaps aligned with business objectives.
• Champion the MVP approach , balancing customer desirability, business viability, and technical feasibility.
• Manage and prioritize the product backlog , balancing competing business and technical requirements.
• Work closely with development teams throughout the product lifecycle, from concept and requirements through development, testing, launch, and continuous improvement.
• Develop and maintain detailed requirements for digital payment products, APIs, web-based integrations, and partner integrations .
• Conduct and support user testing, concept testing, A/B testing, analytics, and product performance analysis to improve customer experience and product outcomes.
• Monitor product progress, identify risks and dependencies, and proactively resolve issues that may impact delivery.
• Collaborate with Legal, Compliance, Risk, Technology, Operations, and other relevant functions to ensure products meet regulatory and control requirements.
• Ensure digital payment products and services comply with applicable CBUAE policies, procedures, and regulatory requirements .
• Support the development of new business proposals and opportunities.
• Maintain clear communication with internal stakeholders and external partners on product progress, priorities, and delivery timelines.
• Ensure products and integrations are prioritized and delivered within agreed timelines to minimize business and opportunity loss.
• Continuously evaluate market trends, customer needs, and product performance to identify opportunities for improvement.

Education

• Bachelor's degree or equivalent in Finance, Financial Services, Business, Technology, Computer Science, or a related discipline .
• Equivalent relevant professional experience may also be considered.

Experience

• Minimum 4 years of relevant product management experience within a financial institution, banking, fintech, payments, or related environment.
• Experience in digital payments and/or payment product development is highly preferred.
• Hands-on experience with partner integrations, APIs, web-based integrations, and technology/development teams .
• Strong understanding of the digital payments ecosystem, product lifecycle, Agile/Scrum, product roadmaps, backlog management, and prioritization .
• Experience working with cross-functional stakeholders and external partners.

Key Skills

• Digital Payments Product Management
• Product Strategy & Roadmap
• Product Development & Lifecycle Management
• Product Backlog & Prioritization
• Business & Product Requirements
• User Stories & User Flows
• API & Partner Integrations
• Agile / Scrum
• Market & Customer Research
• Data & Product Analytics
• MVP Development
• Stakeholder Management
• Risk & Compliance
• Problem Solving
• Attention to Detail
• Conflict Management
• Strong Execution & Follow-through

Language

• Fluent English – written and spoken.
• Arabic – preferred.