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Kids Club Assistant Manager - Raffles the Red Sea
AccorHotel · Umluj
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Job description
Key Responsibilities
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Operational Leadership: Assist in overseeing daily club functions, including facility maintenance, equipment sanitation, and ensuring all areas remain orderly and safe.
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Team Management: Supervise Kids Club Attendants, conducting regular training sessions to enhance skills and ensuring strict adherence to child protection and luxury service standards.
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Program Development: Design and implement age-appropriate, engaging programs such as shell painting, scavenger hunts, kids' yoga, and nature-themed activities that align with the Red Sea's unique environment.
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Guest Engagement: Personally welcome families, addressing inquiries and concerns with professional discretion, and managing special requests to ensure a seamless family experience.
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Safety & Compliance: Enforce strict sign-in/sign-out procedures and maintain detailed records of attendance, incident reports, and emergency contacts.
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Administrative Support: Manage inventory for toys and supplies, coordinate with departments like Housekeeping and Engineering, and assist with staff scheduling and performance appraisals.
Requirements & Qualifications
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Education: A degree or certification in Early Childhood Education, Recreation Management, or a related field.
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Experience: Minimum of 3 years in childcare or hospitality, with at least 1 year in a supervisory role. Pre-opening experience is often a high-priority requirement for new Red Sea developments.
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Certifications: Current CPR and First Aid certifications are mandatory.
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Personal Attributes: Impeccable grooming, an anticipatory service approach, and fluency in English (additional languages like Arabic or Russian are highly valued).
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Understanding of Ultra-Luxury guest expectations and brand alignment.
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experience in project coordination, scheduling, and document control during pre-Opening stages.
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Experience in pre-Opening is a must.
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A proactive, anticipatory approach with a strong sense of ownership and accountability.
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Impeccable grooming and personal presentation aligned with Luxury standards.
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