Human Resources Generalist

Overview & Responsibilities

This position reports to the Regional HR Manager - EMA, in the provision of a pragmatic, proactive and business focused HR services to the regional customer base. 

Incumbent will play a key role in being the first level contact for employees and leaders at the assigned location and be responsible for the delivery of HR operations such as recruitment, learning and development and government reports, and act as a support to local Business Leaders and employees within the region. 

Local Job Responsibilities:

Supports Regional Human Resources Manager (HRM) in the recruitment of qualified talent in line with business plans by communicating with HR service partners and hiring managers through the hiring process.

Supports HRM in the review and implementation of an effective on-boarding and Induction program for all new hires into the business.

Conduct initial registration, manage changes and complete the action for termination of all employee benefits in line with established policies.

Works with the HRM and Line Manager to encourage a learning culture through identification of training needs, training registration as per individual training plans, processing of training request, review learning processes and approaches, application and monitoring of training grant e.g. online learning, classroom training, rotation program. Maintain accuracy of training plans and records.

Involvement in the development and implementation, maintenance and clarification of HR policies and approaches relating to HR practices.

Ensures accuracy of HRIS data by capturing all changes in the system timely.

Leads various local committees meeting in line with statutory requirement.

Works with Site Leaders to deliver employee engagement activities for the site, for example: wellness program, festival celebrations, employee communication.

Supports HRM in conducting workplace investigation.

Supports Site Leaders in annual performance management and compensation management process.

Acts as the first line of contact for employee grievances and assists managers to achieve effective solution to maintain a conducive workplace.

Manages various contracts with vendors to ensure timely renewal of various services to avoid disruption (example: Time & Attendance system, Insurance, Training vendor, etc.)

Maintains up to date employee records digitally and in hard copy format.

Works with HRM, Site Leaders and local authority to obtain necessary government approvals from Department of Labour as per required (example: introducing new policies or benefits, changes to policies, etc.) 

Supports Site Leaders in the management of site BCP plan due to emergencies or government advisories

Regional activities.

Participates in the provision of HR support across the region on HR related matters in the absence of HRM. 

Works with the wider HR team on HR related process and policy improvements.

Participates in other regional or global HR related projects and requests namely process improvement, wellness and health and safety etc.

Regional based activities:

Participates in the provision of HR support across the region on HR related matters in the absence of HRM.

Works with the wider HR team on HR related process and policy improvements.

Participates in other regional or global HR related projects and requests namely process improvement, wellness and health and safety and additional activities as needed.

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