Social Media Response Management Executive

• Actively manage client's social media pages including responding to fans,

moderating pages and pro-actively engaging with users.

• Actively work on enhancing client’s public image through its social media platforms.

• Act as a focal point to ensure communication between the client and their customers are managed efficiently.

• Perform other activities based on clients' needs and requirements, like

listening, monitoring or proactive engagement.

• Make sure the KPIs agreed with the client are achieved.

• Serve as a subject matter expert on the use of social media platforms.

• Responsible for achieving high quality results with only general supervision.

• Effectively communicate the company’s mission.

• Perform other job-related duties as assigned by direct manager

• Bachelor’s degree in mass communication, public relation, journalism or any relevant field.

• 1-2 years’ experience in similar post.

• Fluent in English and Arabic (reading, writing, and speaking);

• Excellent interpersonal and communication skills; Excellent problem solving and conflict handling skills; Computer literacy (MS Office tools)