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Partner Solutions Engineer
Cisco · Riyadh
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Job description
Role Summary
The Regional Partner PTM is responsible for developing thetechnical capability of partners in their region, ensuring they can successfully position, sell, and deliver Splunk + Cisco solutions.
The primary focus of the role is to develop partnersolutions, capabilities, and practices aligned to Splunk + Cisco use cases, enabling partners to deliver differentiated, repeatable offerings into their customer base.
The role operates in full alignment with Partner Sales Managers (PSMs) and Partner Development Managers (PDMs), withshared accountability for partner growth and success.
The key output of the role is building partner-led technical capabilities that drive measurable business outcomes, includingrevenue growth, services expansion, and customer retention.
This also includes the creation and consistent (quarterly) evolution ofPartner Intelligence(Technical Scorecards and Plans), which act as the single source of truth for each partner.
These go beyond activity tracking and clearly articulatebusiness impact, solution maturity, and growth trajectory, including as a minimum:
- Partnercapability maturity and skill set (aligned to priority use cases)
- Solutions and propositions developed, including alignment to Splunk + Cisco architectures and GTM priorities
- Practice maturity, including the partner’s ability to deliver, monetise, and scale services
- Program alignment and progression (e.g. Partner360, tiering, specialisations)
- Top opportunities and key customers, with clear linkage to partner-developed solutions
- Key partner stakeholders and technical champions
- Certification and accreditation progress (as an enabler, not the outcome)
Each Partner Intelligence document must also include aclear, outcome-driven development plan, aligned to the regional GTM strategy and jointly owned with the PDM and PSM. This plan should define:
- Targetsolutions and use cases to build and take to market
- Requiredcapability and practice development
- Expectedbusiness outcomes (revenue, services attach, customer impact)
Together, the scorecard and plan should act as thesingle, aligned view of partner technical capability, solution evolution, and business contribution.
Key Responsibilities
Solution, Capability& Practice Development
Lead the development of partner-led solutions, capabilities, and practices aligned to Splunk + Cisco priorities.
- Analyze partner customer base, market positioning, and GTM focus to identify high-value use cases and business outcomes.
- Co-develop solutions with partners that address real customer problems across security, observability, and platform domains.
- Support partners in building repeatable, scalable offerings that can be taken to market.
- Enable partners to establish or evolve billable services and practices aligned to these solutions.
- Ensure solutions are aligned to Splunk + Cisco architectures, data strategies, and AI-driven capabilities.
- Drive industrialization of partner capabilities (from one-off delivery to repeatable GTM motion).
- Partner with PSMs and PDMs to ensure solutions align to regional priorities and revenue goals.
Technical Leadership& Enablement
- Own the end-to-end planning for competency development and growth across all managed partners within your region / territory.
- Deliver technical enablement, coaching, and hands-on workshops across all Splunk domains, with a focus on delivering prioritized Partner Tier Upgrades
- Work with the Partner Enablement, Programs and Incentives team to ensure alignment, best practices and consistency in content.
- Support partners in building repeatable solutions aligned to Splunk + Cisco architectures.
- Conduct architecture reviews and validate partner-designed solutions.
- Provide technical guidance during late-stage customer pursuits when needed.
- Deliver annual and quarterly planning for badge and certification achievements, as alig
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