Country Manager

Country ManagerAbout Panashi

Panashi is a leading provider of self-service kiosk solutions, smart branch solutions, and digital transformation technologies. We are seeking an ambitious, energetic, and entrepreneurial professional to lead the growth of a new market and establish Panashi as a market leader in self-service and digital transformation solutions.

Position Summary

The Country Manager will be responsible for establishing and growing Panashi's business operations in Saudi Arabia. This role requires a blend of business development, account management, marketing, project coordination, and operational leadership. The ideal candidate should possess a strong IT and technology background, preferably with experience in self-service kiosks, banking technology, fintech, digital transformation, payment systems, smart city solutions, or related industries.

Job Location

Saudi Arabia

This position is based in Saudi Arabia. We encourage applications from candidates who are currently residing in Saudi Arabia as well as candidates who are willing to relocate to Saudi Arabia if selected.

Please apply only if you are currently based in Saudi Arabia or are willing to relocate to Saudi Arabia.

Key Responsibilities

Business Development

• Identify and develop new business opportunities across government, banking, telecom, transportation, healthcare, retail, utilities, and smart city sectors.
• Work hand in hand with our partner in the country.
• Build and maintain relationships with key decision-makers, consultants, system integrators, and technology partners.
• Generate qualified sales leads and manage the entire sales pipeline.
• Prepare and deliver presentations, demonstrations, proposals, and commercial offers.
• Participate in tenders, RFPs, and pre-sales activities.

Market Development

• Develop and execute strategies to establish Panashi's presence in the country.
• Identify emerging market opportunities and customer requirements.
• Analyze competitors, industry trends, and market dynamics.
• Build strategic partnerships and channel relationships.

Marketing & Brand Building

• Represent Panashi at exhibitions, conferences, networking events, and industry forums.
• Coordinate local marketing campaigns and promotional activities.
• Support social media, digital marketing, and brand awareness initiatives.
• Promote Panashi's portfolio of kiosk, automation, and digital transformation solutions.

Operations & Business Management

• Support branch setup and day-to-day operations by coordinating with the local partner.
• Coordinate with headquarters and technical teams for project delivery.
• Assist in vendor management, logistics, procurement, and local partnerships.
• Monitor project progress and customer satisfaction.
• Ensure compliance with local regulations and business requirements.

Customer Relationship Management

• Maintain strong relationships with existing customers.
• Identify upselling and cross-selling opportunities.
• Act as the primary point of contact for key accounts.
• Ensure high levels of customer satisfaction and long-term retention.

Strategic Growth

• Contribute to annual business plans and growth strategies.
• Recommend new products, services, and revenue streams.
• Support recruitment and development of local teams as the business grows.

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field.
• MBA or Business Administration degree is desirable.
• Minimum 5 years of experience in business development, sales, account management, or technology solutions.
• Strong understanding of IT systems, software solutions, and technology-driven businesses.
• Experience in self-service kiosks, banking technology, fintech, payment systems, digital transformation, smart city solutions, or related sectors is highly preferred.
• Proven track record of achieving sales targets and driving business