Billing Associate - Saudi National

Role Overview

We’re looking for a proactive and detail-driven  Billing Associate  to manage the full billing cycle across our entity in KSA

This role sits at the core of our finance operations, you’ll be responsible for ensuring invoices are issued accurately and on time, maintaining reliable revenue records, and supporting a smooth billing experience for our customers.

If you enjoy working in fast-paced, multi-entity environments and have a strong eye for accuracy, this role could be a great fit.

Key Responsibilities

1. Invoicing & Accuracy

• Prepare and issue customer invoices using Zoho Books (KSA)
• Validate pricing against signed agreements and ensure correct tax application (KSA regulations)
• Review invoice details to ensure completeness before sending
• Share invoices with customers and confirm receipt

2. Billing Operations

• Maintain an up-to-date invoice tracker (amounts, due dates, payment status)
• Ensure invoices are issued in line with each entity’s billing schedule
• Work closely with Sales and Operations to gather required billing inputs

3. Accounts Receivable & Collections

• Track receivables and follow up on outstanding payments
• Support the setup of automated reminders and overdue communications
• Engage with customers on pending invoices and escalate when needed

4. Payments & Reconciliation

• Match incoming payments to invoices in Zoho within 24 hours
• Investigate and resolve discrepancies or unallocated payments

5. Credit Notes

• Process approved credit notes across systems
• Ensure proper linkage between credits, refunds, and original invoices

6. Customer Support (Billing)

• Act as a point of contact for billing-related inquiries
• Provide clarity on invoices, payment status, and resolve disputes

Tools & Systems

• Zoho Books (KSA)
• Stripe
• Google Sheets / Excel
• Gmail

Requirements

Must-Have

• 1–2 years of experience in billing, AR, or finance operations
• High attention to detail and accuracy
• Strong written communication skills
• Proficiency in Excel or Google Sheets
• Saudi National