Software Engineer – Rack Management (Senior and Staff Engineer level) - Riyadh, KSA

Company Qualcomm Middle East Information Technology Company LLC

Job Area Engineering Group, Engineering Group > Software Engineering

General Summary About Us Qualcomm is growing its presence in Riyadh and is hiring Data Centre Engineers to support our expanding infrastructure across the region . As Saudi Arabia accelerates its digital transformation under Vision 2030, Qualcomm is investing in world‑class computing and data centre capabilities to power AI, cloud, and advanced connectivity at scale. This is a unique opportunity to work in a fast‑growing technology hub, supporting critical environments and helping shape the future of data centre operations in the Kingdom and beyond.

About The Role Qualcomm is seeking Senior and Staff Software Engineers to contribute to the development and operation of rack management software for AI accelerator products deployed in large-scale data center environments. This role is hands-on and execution-focused, emphasizing high-quality implementation, debugging, testing, and operational support of infrastructure software that runs close to hardware.

You will collaborate closely with lead engineers and architects across multiple sites, participate in design discussions and reviews, and take on design-ownership roles, while focusing primarily on implementing defined designs, investigating complex issues, and ensuring reliable, secure software behaviour in production environments.

In this role, you will work on software responsible for provisioning, monitoring, orchestration, and lifecycle management of rack‑scale AI systems. You will be expected to take strong ownership of the code you deliver — from implementation and validation through deployment and debugging in real‑world data center conditions.

This position is well‑suited for a senior engineer who thrives in a distributed team model, communicates effectively across sites, and takes pride in deep technical debugging, system understanding, and operational excellence, even when architectural direction is defined elsewhere.

At the Staff level, the engineer is expected to drive implementation of the designs assigned to the local engineering team and provide guidance and mentorship to junior engineers.

Key Responsibilities Will Include

• Implement, test, and maintain software solutions for rack provisioning, monitoring, and workload deployment
• Interface with rack hardware (BMC, PDU, CDU, PCIe switches) using Redfish, SNMP, and IPMI protocols.
• Integrate rack management software with orchestration platforms (e.g., Kubernetes, Terraform, Foreman).
• Collaborate with ODMs, ISVs, and internal teams to define and deliver scalable rack software solutions.
• Develop dashboards and unified telemetry pipelines using Prometheus and Grafana.
• Support firmware updates, crash dump parsing, and remote diagnostics across rack components.
• Ensure secure boot, VLAN separation, and QoS enforcement for multi-tenant environments.
• Contribute to software EBOM and protocol documentation with Pegatron and other partners.
• Write high‑quality, secure, and maintainable code following established coding standards and best practices.
• Participate in design discussions and reviews, providing implementation‑focused feedback on feasibility, performance, reliability, and maintainability.
• Own debugging and root‑cause analysis of complex issues across development, integration, and production environments, including deployed systems.
• Collaborate closely with architects, lead engineers, hardware, firmware, and platform teams to ensure correct system behavior and smooth integration.
• Implement observability features such as logging, metrics, and tracing to support troubleshooting and operational reliability.
• Contribute towards documentation, runbooks, and operational procedures related to the software you own or support.
• Participate in code reviews,