Senior Project Manager (retail)

Job Description What if you could do the kind of work the world needs?

At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.

As a Senior Project Manager, you are responsible for the strategic leadership and successful delivery of complex, multi-disciplinary projects, with a focus on retail and mixed-use developments, from early concept through to completion.

The role requires a highly proactive and commercially astute approach, ensuring delivery aligns with client objectives, brand requirements, operational constraints, and fast-track retail programmes. You will lead project teams, drive decision-making, and manage key stakeholder relationships, ensuring high-quality outcomes across all stages of design and delivery.

You are expected to operate with a high degree of autonomy, provide leadership across multiple workstreams, and act as a trusted advisor to clients.

Responsibilities Contract & Scope

• Lead project set-up, including contract finalisation, internal alignment and mobilisation of the team
• Fully understand and manage the contract, ensuring compliance with key obligations and deliverables
• Define, agree and manage scope across all disciplines, ensuring clarity of responsibilities
• Lead the appointment and coordination of sub-consultants, including scope, fees and agreements
• Identify and manage changes to scope, leading variation preparation, negotiation and agreement with the client
• Ensure all deliverables meet WSP quality standards and client expectations

Communication & Team Leadership

• Act as the primary interface with the client, operators, tenants, and key stakeholders
• Provide clear leadership, establishing a high-performing “one team” culture
• Lead client engagement, workshops and presentations, including executive-level reporting
• Manage complex stakeholder environments, including retail tenants, landlords, operators and authorities
• Support clients with strategic decision-making, balancing commercial, operational and design priorities
• Proactively manage expectations, risks and issues to maintain trust and project momentum Programme
• Lead development of detailed, realistic programmes aligned with retail delivery and tenant fit-out requirements
• Manage programmes proactively, identifying and mitigating risks to delivery
• Coordinate with design teams to ensure alignment with anchor tenant, F&B and retail unit handover milestones
• Oversee integration of base build, shell & core, and tenant fit-out packages
• Ensure programme reflects authority approvals, procurement strategies and phased handovers
• Work with Planning & Controls to maintain robust P6 programmes and client reporting

Design & Technical Coordination

• Lead multidisciplinary design coordination through all stages (Concept to IFC and construction support)
• Ensure alignment between brand standards, operational requirements and technical design solutions
• Oversee design reviews, ensuring buildability, compliance and coordination across disciplines
• Drive high-quality outputs through structured QA/QC processes
• Ensure coordination between landlord criteria and tenant requirements

Risk Management

• Establish and lead the project Risk Register, ensuring regular review and active management
• Identify key risks associated with retail phasing, tenant changes, authority approvals and programme constraints
• Develop and implement mitigation strategies
• Escalate critical risks to senior leadership and clients as required

Commercial Management

• Lead all project commercial aspects, including budget management and financ