IT Support (Banking / Money Exchange)

I.T. Support Engineer - Money Exchange / Banking Systems

Job Description

Experience in banking Softwares process automations and digitization.Familiar with document management, workflows and business rule management processes.

Strong technical knowledge and management of application lifecycle including extensive application testing and rollout experience

Experience in banking applications with products of multi-channel Omni-channel approaches Good exposure in liaising with back office processing of functionalities such as Lending, Payment Operations and & Delivery thru multi channels

ACCOUNTABILITIES

System Management

Manage a portfolio of banking applications along with managing key support processes like problem management and incident management and ensure effective performance monitoring metrics, dashboards and service levels are in place and utilized

Undertake complex technical evaluations of existing infrastructure and ensure priorities are assessed and defined in order to determine upgrade capacity plans and needs that will enhance system performance and put forward comprehensive recommendations

Lead capacity planning for new and existing systems and in the resulting technology change that may impact future development in technology services and systems within the bank

Lead development and implementations of processes for ensuring that overall architecture and systems integration of the respective systems acquired by the Bank has a commonality and direction which will be sustainable for the foreseeable future in both banking and technology perspectives

Skills

Minimum Experience

At least 2-5 years of experience in technology services with a banking industry background, with at least 2 - 3 years in a managerial capacity for management of financial applications/technical systems

Minimum Qualifications

Bachelor’s degree in IT/Computer Science or equivalent

Professional Qualifications

Knowledge and Skills

Capacity planning

Negotiating and mediating

Data management

Enterprise architecture

Information management

Information security

Information technology policy and planning

Information technology service operations

Software engineering and development

Systems analysis and design

Mobility and internet banking technologies

System monitoring and capacity planning

In-depth banking functionality and operations knowledge in at least 3-5 of the following; Core banking, lending, deposits, customer relationships and accounts, workflows and business processes, customer channels, payments and collection, cash management, cards and loyalty, middleware technology, business intelligence and analytics, trade finance, treasury systems, compliance and risk systems, ATM/Pos acquiring, telephony and voice systems

Job Type: Full-time

Pay: AED3,000.00 - AED4,000.00 per month

Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• Hyper V: 1 year (Preferred)
• Microsoft Windows Server: 1 year (Preferred)
• Server management: 1 year (Preferred)
• Banking or Money Exchange: 2 years (Preferred)

License/Certification:

• Driving Lisnece (Preferred)

Work Location: In person