Receptionist/Customer Service

Job Summary:

We are seeking a dynamic and organized individual to join our team as a Receptionist. This role involves providing exceptional customer service to our members, managing the front desk operations, and handling invoicing and payment processing.

Responsibilities:

• Reception Duties:
• Greet and welcome members and visitors in a friendly and professional manner.
• Answer phone calls and direct inquiries to the appropriate individuals.
• Manage the reception area, ensuring it is clean, tidy, and well-stocked.
• Assist members with general inquiries, such as printing, scanning, and mail services.
• Maintain a positive and welcoming atmosphere for all members.
• Invoice Processing:
• Generate accurate and timely invoices for members' usage of coworking space and services.
• Process payments and reconcile accounts.
• Monitor outstanding invoices and follow up on overdue payments.
• Assist with financial reporting and analysis as needed.

Qualifications:

• High school diploma or equivalent.
• Previous experience in a receptionist or administrative role.
• Strong organizational and time management skills.
• Proficiency in Microsoft Office Suite, especially Excel.
• Excellent communication and interpersonal skills.
• Attention to detail and accuracy.
• Ability to multitask and prioritize tasks.
• Positive attitude and a team player mentality.

Preferred Qualifications:

• Experience with accounting software (e.g., QuickBooks).
• Knowledge of invoicing and payment processing procedures.
• Some usage of social media platforms will be a plus!

Benefits:

• Competitive salary and benefits package.
• Opportunity to work in a dynamic and collaborative environment.
• Opportunities for professional growth and development.

If you are a highly motivated and customer-oriented individual who thrives in a fast-paced environment, we encourage you to apply for this exciting position.

Job Types: Full-time, Permanent

Pay: AED3,500.00 per month

Application Question(s):

• Have you handled a reception in an office with over 100 staff?

Experience:

• Dubai: 1 year (Required)
• receptionist: 2 years (Required)

Location:

• Dubai (Required)

Work Location: In person