Telesales Consultant

Job Title: Telesales Consultant

Department: Sales

Location: Dubai, UAE

Employment Type: Full-time

Reports To: Sales Manager / Senior Sales Manager

Job Summary

We are looking for a motivated and target-driven Telesales Consultant to join our real estate sales team in Dubai.

The ideal candidate should have strong communication and persuasion skills, be comfortable making a high volume of calls, and have a professional and confident approach when dealing with clients.

Key Responsibilities

• Make outbound calls.
• Respond promptly to incoming enquiries and follow ups.
• Generate and maintain a consistent pipeline.
• Follow up consistently through calls, WhatsApp and other approved communication channels.
• Maintain accurate records of all calls, conversations, follow-ups.
• Re-engage inactive or previously contacted.
• Work closely with Sales Manager.
• Achieve agreed daily, weekly and monthly calling, qualification and appointment targets .
• Maintain professional communication and represent the company's brand appropriately.
• Ensure all communication follows company procedures.

Key Performance Indicators (KPIs)

• Daily outbound calls
• Daily/weekly qualified leads
• Contact and conversion rate
• Appointments generated

Requirements

• Previous experience in telesales, telemarketing, customer service or real estate sales is preferred.
• UAE real-estate experience is an advantage but not mandatory.
• Native English speakers preferred.
• Excellent verbal communication and interpersonal skills.
• Confident, persuasive and professional telephone manner.
• Strong follow-up and objection-handling skills.
• Target-oriented and comfortable working in a performance-driven environment.
• Ability to work independently.

What We Offer

• Competitive salary + incentive structure
• Training and development opportunities
• Career progression within the organisation
• Opportunity to build strong knowledge of Dubai's premium real-estate market

Ideal Candidate: Someone who is energetic, confident on the phone, commercially minded, persistent with follow-ups, and capable of turning conversations into qualified appointments and genuine business opportunities .