Office & Business Operations Coordinator

About the role

We're looking for a Business Operations Coordinator to join ESSURA's Dubai office - a broad, hands-on role at the centre of how we operate, spanning our ISO accredited management system, bid and business development coordination, corporate document production and general business support, with a smaller share of HR administration alongside it. It suits someone who likes variety and is comfortable turning their hand to whatever the week needs, more than someone looking for a dedicated HR role.

What you'll do

• Own and continually improve ESSURA's ISO accredited management system - document control, audits, and compliance across ISO 9001, ISO 45001 and ISO 18001
• Coordinate our bids and business development activity, from programme and template management through to client-ready submissions produced in Adobe InDesign
• Provide day-to-day business and office administration for the Dubai office - travel, meetings, commercial processes and internal communications
• Support the Head of HR with onboarding, employee records and day-to-day HR administration, as one part of a wider remit
• Manage our insurance and compliance data, records and submissions

You'll have real ownership here - from shaping how our management system evolves, to producing the documents that go in front of clients.

What you'll bring

• Currently based in the UAE, able to work full-time from our Dubai Media City office
• Experience with management systems (ISO 9001, ISO 45001 or similar) and a solid understanding of Middle East business practices
• A background in bid coordination, business support or office administration
• Practical experience using Adobe InDesign to produce polished, client-ready documents
• Strong attention to detail, excellent written English and the organisation to manage competing priorities

A background in consultancy, engineering or professional services would help, as would experience with audits, onboarding or insurance administration - but none of these are essential.

Why ESSURA?

ESSURA is an established, expanding practice - this role sits close to how the business actually runs, with visibility across operations, bids and HR, and close day-to-day contact with senior stakeholders across the Dubai office and the wider business.

Working Arrangement & Benefits

• Full-time, office-based role, 5 days per week in the office
• Dubai Media City
• Includes approxi mately 20% involvement in project-related work
• Private medical insurance for employee and family
• Life insurance