RETAIL DEPT-TEMPORARY POSITION-OPERATIONS ASSISTANT

RETAIL BANKING – FRONT OFFICE / BACK OFFICE

Job Description for Retail Department – Temporary Position

FrontOffice

Ø Attending to Walk-In Customers for Cash/Cheque Deposits and Cash withdrawals

Ø Attending to Walk-In Customers for Remittance to India

Ø Attending to Savings Account / Current Account / Locker Customers

Ø Attending to Phone Calls

Ø Opening of Accounts

Ø Creating of Customer ‘Customer Information File [CIF]’

Ø Performing Know Your Customer [KYC]’

Ø Processing of Clearing Cheques and eGiro

Ø Operating the CTS/eGiro System.

Ø Daily/ Monthly Vouching & Postings / Filing / Update of Relevant Registers.

Ø Assisting Officers in CIF Review and other Retail Related Work.

Ø Attend to other miscellaneous job assigned.

BackOffice

Ø Attending to Phone Calls

Ø Processing of Outward Remittance Applications

Ø Preparing of Outward Remittance Transactions

Ø Processing of Incoming Funds

Ø Sending out and retrieving of emails

Ø Attending to Fixed Deposit Customer

Ø Daily Fixed Deposit Transactions

Ø Daily/Monthly Retail Related Reports

Ø Updating of Relevant Registers

Ø Daily/ Monthly Vouching & Postings / Filing / Update of Relevant Registers.

Ø Assisting Officers in charge

Ø Attend to other miscellaneous work assigned

Required Qualification and Experience

1. 1-2 years experience in Retail Banking or other related Banking area

2. Good Communications Skills

3. Customer Oriented attitude

4. Basic Knowledge of KYC and AML/CFT

5. Strong Team Player and also able to work independently

6. Computer Literate – working knowledge of Microsoft Office

Salary –SGD 2,200/- per month plus allowances

INDIAN BANK

The Bank was established on 15th August 1907 in Chennai, India and it commenced operations in Singapore on 23rd July 1941, beng one of the oldest foreign full banks in Singapore. It is a public listed entity with 73.84% ownership by the Government of India.

Housed in its own premises at No: 3, Raffles Place, Bharat Building, Singapore 048617 it operates as a full licenced bank with ACU operations.

Has a Remittance Centre in Little India area since 31st October 2004.

Enjoys the patronage of Indian and other communities.

Has built up goodwill over the years with customers banking with us for several generations.

Participates actively in funding of Corporates and individuals with emphasis on Trade Financing, Syndications and to a smaller extent Consumer financing.

Our niche areas of operations are Trade Financing and Retail Banking, and Remittances in particular.

For further information on our Corporate Office please visit our website: https://indianbank.bank.in