Business Operations Analyst (PMO & Analytics)

Work Arrangement:

100% On-site

Employment Type:

Full Time Permanent Role

About the Role

We are looking for a

Business Operations Analyst

to support our client's business leaders with end-to-end process management, program operations, analytics and reporting across the China market.

This role combines

PMO, business operations and data analytics

, requiring someone who is comfortable coordinating complex processes while also working hands-on with data, reporting and business performance analysis.

Key Responsibilities

Support in-country leaders with end-to-end process and program management.

Coordinate operational activities, workstreams, timelines and stakeholder follow-ups.

Support FDE ER analysis and shortlisting activities.

Track, document and escalate bugs, blockers, risks and operational issues.

Support the management and tracking of AI workloads and related operational processes.

Prepare and support business reviews, including global business reviews, with accurate reporting and insights.

Support regular forecasting and business cadence activities.

Perform data analysis to identify business trends, performance gaps and key insights.

Extract and analyse business performance data using SQL, including data from BHI tables.

Develop and maintain reports, dashboards and analysis using Google Sheets and Looker.

Collaborate with the APAC BI team to facilitate analytics, reporting and data requirements.

Consolidate data from multiple sources and translate findings into clear business insights for stakeholders.

Identify process inefficiencies and support continuous improvement initiatives.

Work closely with regional and global stakeholders to ensure timely delivery of operational and reporting requirements.

Requirements

3–6 years of experience in Business Operations, PMO, Program Operations, Sales Operations, Business Analytics or a related function.

Strong experience supporting end-to-end operational processes and complex programs.

Good analytical and problem-solving skills, with the ability to work with business performance data.

Hands-on experience with SQL for data extraction and analysis.

Strong proficiency in Google Sheets and experience with Looker / Looker Studio.

Experience preparing business reports, dashboards, forecasts and performance reviews.

Strong stakeholder management and coordination skills.

Comfortable working with multiple stakeholders across regional/APAC and global teams.

Fluent in Mandarin and English, with the ability to support Mandarin-speaking stakeholders in the China market.

Good to Have

Experience working with Google Cloud / GCP environments.

Exposure to Vector, AI workloads or other Google Cloud systems.

Experience supporting AI, data or technology-related programs.

Experience working with BI / Analytics teams.

Experience in a large technology, SaaS, cloud or enterprise environment.

Experience supporting China or APAC markets.

What We Offer

Permanent Opportunity

Opportunity to work on a large-scale technology and analytics program

Exposure to AI workloads, Google data/analytics tools and regional business operations

Collaboration with APAC and global stakeholders

Singapore-based role with an established technology environment

Base Camp Digital, founded in Singapore in 2018 (formerly Ploy Asia), is a leading IT Solutions and Delivery company operating across Asia, with offices in Singapore, Hong Kong, Malaysia, and Thailand.

We provide targeted expertise for successful project outcomes tailored to modern technological demands.

Our core delivery expertise focuses on high-growth areas:

Enterprise Software Implementation: Delivery and support for major ERP/CRM systems, including deep platform expertise in:

SAP, Salesforce, Oracle, Workday, Pega, Microsoft, and ServiceNow.

Bespoke Software Development: Custom application development using key technologies like Java, .NET, and open-source stacks. Inluding Software Testing Manual and Automation.

Data, Analytics, and AI: Services spanning Data Engineering, Data Analysis, and advanced Artificial Intelligence (AI) solutions (Machine Learning, Computer Vision, LLMs).

Infrastructure Services: Full-range support, from basic desktop to complex Data Centre management.