Application Support Analyst - Contract

About the Role

We are looking for an Application Support Analyst to bridge business needs and technical delivery.

You will translate requirements into solutions, support React/TypeScript and Java applications

, maintain legacy COBOL/JCL systems, and work closely with project leads and users to keep operations running smoothly.

Functional Support

• Understand business needs and translate them into technical requirements.
• Analyze and design for new enhancements and/or existing functionalities.
• Data mining and testing to ensure new enhancements and/or existing functionalities meet business needs.
• Work with project leads, users, and developers to improve processes and functionality.

Technical Support

•

Assist with React/TypeScript frontend and Java application

development, troubleshooting, and BAU (Business-As-Usual) support post-implementation.

• Monitor and troubleshoot batch processing jobs and ensure batch cycles run without failures.
• Write and optimize SQL queries for reporting and data analysis.
• Maintain application code in COBOL and JCL, including legacy database and file structures (VSAM, sequential files).
• Support client project leads and users with technical issues and work on improving system performance.

Problem Solving

• Identify and resolve technical issues related to React/TypeScript frontend applications, Java backends, and SQL databases post-implementation.
• Investigate and troubleshoot frontend UI/UX issues, ensuring a seamless user experience.
• Help analyze operational problems and suggest improvements.

Teamwork

• Work closely with both technical teams and business project leads/users to ensure smooth communication.
• Contribute to system improvements and process automation.
• Collaborate with cross teams to deliver cohesive frontend solutions.

Skills & Qualifications

• Experience with

React and TypeScript for frontend development.

• Experience with

Java for backend application developmen

t.

• Strong SQL skills for querying, reporting, and data analysis.
• Familiarity with COBOL and JCL, and legacy file/database structures such as VSAM.
• Experience supporting batch processing jobs and troubleshooting batch cycle failures.
• Strong communication skills and ability to work with both technical teams and business stakeholders.

Zenith Infotech (S) Pte Ltd. was started in 1997, primarily with the vision of offering state-of-the-art IT Professionals and solutions to various organizations and thereby helping them increase their productivity and competitiveness. From deployment of one person to formation of whole IT teams, Zenith Infotech has helped clients with their staff augmentation needs. Zenith offers opportunity to be engaged in long term projects with large IT savvy companies, Consulting organizations, System Integrators, Government, and MNCs.