E2E Test Lead – Telecom OSS/BSS

Position: E2E Test Lead – Telecom OSS/BSS

Experience: 10–12 Years

Domain: Telecom – OSS/BSS

Role: E2E Testing, Technical Validation & Release Governance

Role Summary

We are looking for an experienced E2E Test Lead with strong Telecom OSS/BSS domain and technical knowledge. The candidate should have hands-on experience in understanding complex system landscapes, preparing E2E scenarios, performing impact analysis, and driving E2E execution , in addition to overall test and release governance.

Key Responsibilities

• Own and drive E2E testing and governance across the release lifecycle.

• Have hands-on involvement in E2E scenario identification, preparation, review and coverage assessment .

• Understand business requirements and solution/design documents and translate them into end-to-end business and technical test scenarios .

• Perform impact analysis across applications, interfaces, APIs, upstream/downstream systems and business journeys.

• Validate E2E flows across multiple Telecom OSS/BSS systems such as CRM, Order Management, Billing, Provisioning, Activation, Inventory and Service Assurance .

• Drive testing across SIT, E2E, UAT, FUT, Regression, Operations Readiness and Release Readiness .

• Review test scenarios/test cases and ensure adequate functional, integration, negative and E2E coverage .

• Technically analyze defects and work with development, architecture, infrastructure and vendor teams to identify the impacted system/component.

• Drive defect triage, dependency management and issue resolution across multiple teams.

• Define and track entry/exit criteria, test metrics, defect metrics, risks, dependencies and quality gates .

• Assess overall quality and provide inputs for Release Readiness and Go/No-Go decisions .

• Work closely with business, technology, operations and vendor teams in a multi-vendor environment .

• Provide clear testing status, risks and recommendations to customer and leadership stakeholders.

Required Skills & Experience

• 10–12 years of software testing experience , with strong hands-on E2E testing experience.

• Strong experience in E2E scenario preparation, test design, execution and governance .

• Strong technical knowledge with the ability to understand system architecture, application interactions and end-to-end data flows.

• Ability to understand and validate APIs, interfaces, integration flows, logs, databases and upstream/downstream dependencies .

• Strong Telecom OSS/BSS domain knowledge and understanding of end-to-end telecom business journeys.

• Experience across SIT, E2E, UAT, FUT, Regression, Operations Readiness and Release Readiness .

• Strong understanding of CRM, Order Management, Product/CPQ, Billing, Provisioning/Activation, Inventory and Service Assurance domains.

• Experience in test metrics, defect management, risk management, test reporting and quality governance .

• Proven experience working in a complex multi-application and multi-vendor environment .

• Strong stakeholder and customer management skills.

• Ability to independently drive technical discussions, challenge gaps and coordinate teams toward resolution.

• Excellent communication, analytical, problem-solving and leadership skills.

Preferred

• Experience working with large Telecom Operators / Service Providers .

• Experience with JIRA, Confluence and test management tools .

• Experience in Agile/SAFe delivery models.

• Experience participating in Go/No-Go and production/release readiness governance .