Guest Relation Officer/Receptionist (Arabic Speakers)

Key Responsibilities:

• Greet and welcome guests/clients/VIPs in a courteous and professional manner.
• Coordinate arrival and departure logistics (airport, hotel, or venue as applicable).
• Escort guests to designated areas and assist with check-in/registration.
• Handle guest queries, requests, and complaints promptly and diplomatically.
• Liaise with drivers, security, and internal teams to ensure seamless coordination.
• Maintain guest logs, feedback records, and daily reports.
• Represent the brand's image through appearance, tone, and etiquette.
• Support special events, VIP visits, and corporate guest handling as needed.

Requirements:

• Prior experience in hospitality, front desk, airport services, or customer-facing roles preferred.
• Excellent communication skills in [English/regional language].
• Pleasant, confident personality with strong interpersonal skills.
• Well-groomed and presentable appearance.
• Ability to multitask under pressure and adapt to shifting schedules.
• Basic computer/MS Office skills for logging and reporting.
• Flexibility to work shifts, weekends, or travel to venues if required.