Client Relations And Offers Assistant

Overview

Job Details:

Support senior client advisors with daily client communication and respond to questions and requests in a professional and timely manner.

Assist in identifying potential sales opportunities and provide suggestions that can contribute to business growth and increased revenue.

Help organize and coordinate advertising campaigns, ensuring activities are properly followed and completed according to agreed schedules.

Monitor client and campaign performance and prepare basic reports covering progress, results, and important updates.

Understand customer requirements and ensure their requests are processed accurately and within the agreed timeframe.

Coordinate with internal teams such as product, customer support, and integration departments to ensure clients receive effective and reliable service.

Take part in improving internal working processes and contribute to achieving team objectives, service standards, and operational targets.

Keep clear and organized records of client interactions, campaign activities, follow-ups, and ongoing communications for reference and reporting purposes.

Regularly follow up on assigned responsibilities to ensure tasks are completed on time and client satisfaction is maintained.

Assist with preparing presentations, client updates, reports, and other supporting materials required by the team.

Job Experience Requirements

Strong spoken and written English skills with the ability to communicate confidently with clients and colleagues.

Positive and professional attitude with a proactive, dependable, and responsible approach to assigned work.

Strong attention to detail with good organizational, coordination, and multitasking abilities.

Basic to intermediate knowledge of Microsoft Office applications and common office tools.

Willingness to learn new processes quickly, adapt to changing responsibilities, and perform effectively in a fast-paced work environment.

Ability to collaborate well with team members while also handling assigned responsibilities independently when required.

About Company:

ZCREATIX is a modern and growth-oriented organization focused on delivering high-quality results across multiple industries. We value creativity, innovation, and teamwork, and we are looking for motivated individuals who want to grow professionally while contributing to impactful projects in a fast-paced environment.

Job Nature

Full Time

Job Location

Dubai

Job Level

Sr. Position