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Call Center Agent
Victory line introduction financial services · Dubai
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Job description
We are looking for a professional and customer-focused Call Center agent to join our team in a dynamic trading environment. The ideal candidate will have strong communication skills, a positive attitude, and the ability to handle client interactions efficiently while ensuring customer satisfaction.
Key Responsibilities
Respond promptly to customer inquiries via phone and face-to-face interactions.
Provide detailed information about services, and company policies.
Follow up with customers to ensure resolution and satisfaction.
Build strong relationships with clients to encourage repeat business and referrals.
Requirements
Minimum 1-2 years of experience in a Sales , Call Center or similar role, preferably in the trading or retail industries.
Excellent communication and interpersonal skills.
Strong problem-solving skills and a customer-oriented mindset.
Proficiency in MS Office and customer service tools.
Fluency in English is mandatory. (Additional languages are a plus.)
What We Offer
Salary plus commissions and performance bonuses.
Employment Visa and Health Insurance provided.
Working Hours: 9:00 AM – 6:00 PM (2 days off per week).
Career growth opportunities in a supportive and dynamic workplace.
Walk-in candidates. Bring your updated CV for immediate consideration.
Kindly look for Hafis Noushad
Pay: AED1,000.00 - AED5,000.00 per month
Work Location: In person
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