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CRM Services Business Analyst
multiple company · Dubai
Dubai · On-siteFull-TimePosted Sep 10, 2026
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Free · no credit card · 30 secondsJob description
We are currently hiring for a CRM Services Business Analyst – Banking Domain role with a leading organization in UAE.
Position: CRM Services Business Analyst
Experience: 8+ Years
Location: Abu Dhabi / Dubai
Work Mode: On-site
Notice Period: Immediate to 15 Days
Mandatory Skills:
- Banking Services Process Transformation
- Banking Services design, implementation & adoption
- Automation / STP
- CRM Platforms
- Retail Customer / Retail Banking Processes
- Contact Center / Branch / Back-office processes
- Banking Products & Customer Segments
- Banking Systems & Processes
Preferred: Salesforce Service Cloud, AI/AI Agents, Corporate Banking, Agile.
Work Location: In person
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