Counter Sales & Receptionist - Female

We're Hiring: Counter Sales & Receptionist (Female) – Dubai, UAE

Reports To: Sales Manager / Showroom Manager
Work Location: In person, Dubai, UAE

Job Summary
We are looking for a dynamic and customer-oriented Female Counter Sales & Receptionist with 1–2 years of UAE experience in building materials trading, veneer, or wood products. The ideal candidate will combine strong front-desk and reception skills with excellent product knowledge, acting as the first point of contact for the showroom while assisting walk-in customers, handling calls and correspondence, and driving sales through attentive, professional service.

Key Responsibilities

• Greet and welcome all visitors, clients, and walk-in customers in a warm, professional manner
• Answer, screen, and direct incoming phone calls and general email inquiries to the appropriate department
• Manage the front desk, including scheduling appointments and maintaining visitor logs
• Handle incoming and outgoing correspondence, couriers, and deliveries
• Maintain office and showroom supplies, and support day-to-day administrative tasks as needed
• Ensure the reception and showroom areas are tidy, presentable, and reflect a professional company image
• Welcome and assist walk-in customers by understanding their requirements and recommending suitable products
• Promote and sell building materials, veneer, plywood, MDF, laminates, and related products
• Prepare quotations, sales orders, and invoices, and follow up on customer inquiries
• Coordinate with the warehouse to ensure product availability and timely delivery
• Maintain accurate records of customer interactions and sales transactions
• Build and maintain strong relationships with customers to encourage repeat business
• Handle customer complaints and provide appropriate solutions in a professional manner
• Ensure the showroom and product displays are well-organized and presentable
• Coordinate with the sales and procurement teams regarding stock availability and customer requirements
• Achieve monthly sales targets and contribute to overall business growth

Requirements

• Female candidate
• 1–2 years of UAE experience in building materials trading, veneer, plywood, timber, or related industries; prior reception or front-office experience is a plus
• Good knowledge of veneer, plywood, MDF, laminates, hardware, or other building material products
• Strong communication and customer service skills, with a professional and welcoming phone and in-person manner
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Experience using ERP or POS systems is an advantage
• Ability to prepare quotations, process sales orders, and manage front-desk administrative duties simultaneously
• Excellent interpersonal, negotiation, and organizational skills
• Fluent in English; Hindi is an advantage

Preferred Qualifications

• Bachelor's degree or diploma in Business Administration, Commerce, or a related field
• Experience working in a building materials showroom or trading company in the UAE
• Prior experience in a receptionist, front-office, or customer service coordinator role

Key Competencies

• Customer Service Excellence
• Front Desk & Office Administration
• Product Knowledge
• Sales & Upselling
• Communication Skills
• Attention to Detail
• Teamwork
• Time Management
• Problem Solving

Interested candidates can send their CV to careers@jogaram.com

Pay: AED2,500.00 - AED3,500.00 per month

Work Location: In person