Business Development Manager

Business Development & Sales

• Identify and develop new business opportunities through networking, referrals, cold calling, social media, online research, and industry contacts.
• Generate leads and convert them into new clients and recurring business.
• Build and maintain strong relationships with existing and potential clients.
• Meet monthly and quarterly sales/revenue targets.
• Research market trends, competitors, and potential business opportunities.
• Prepare and present company services, proposals, quotations, and business presentations.
• Negotiate pricing and commercial terms with clients while maintaining company profitability.
• Follow up regularly with leads, quotations, and potential projects until closure.

Client Meetings & Relationship Management

• Attend client meetings to understand their requirements and business objectives.
• Act as the primary point of contact for clients from initial enquiry through project completion.
• Understand client requirements for printing, branding, social media, promotional materials, signage, and related services.
• Provide professional advice and recommend suitable solutions based on client needs and budget.
• Maintain excellent client relationships and encourage repeat business and referrals.
• Handle client feedback, concerns, and requests professionally.

Operations & Project Coordination

• Coordinate with the design, production, printing, social media, and delivery teams to ensure smooth project execution.
• Monitor project timelines, deadlines, production status, and delivery schedules.
• Ensure client requirements are clearly communicated to the relevant internal teams.
• Follow up with suppliers, production teams, and other service providers when required.
• Ensure projects are completed according to agreed specifications, quality standards, and deadlines.
• Resolve operational issues quickly and communicate delays or changes to clients when necessary.
• Maintain proper records of enquiries, quotations, orders, client communications, and project status.

Work Location: In person