Asst. Housekeeping Manger

· Obtains list of vacant rooms to be cleaned immediately & list of prospective checkouts or discharges in order to prepare work assignments.

· Assigns team members their duties, and inspects work for conformance to prescribed standards of cleanliness.

· Prepares and distributes the Room assignment sheet and floor keys to room boys.

· Maintain clear and efficient communication and coordination with the Front Office and other departments of the hotel.

· Schedules the cleaning of the room carpets, upholstery, and draperies as needed, along with deep cleaning projects and window cleaning as necessary.

· Schedules cleaning for lobby area, public restrooms, telephone areas, hallways, entrances, elevators.

· Schedules periodic major cleaning projects including carpet shampooing, cleaning of walls and baseboards, cleaning of windows, elevator doors and tracks.

· Schedules cleaning of all meeting rooms after a completed function.

· Schedules deep cleaning of all meeting rooms on periodic basis including carpet shampooing, cleaning of walls and baseboards, cleaning of windows, etc.

· Inventories cleaning supplies & linen stock to ensure adequate supplies.

· Investigates concerns regarding housekeeping service and equipment, and takes corrective action.

· Ensure all meeting room functions are properly set up according to the requests indicated on the meeting room/event function sheets.

· Ensures guest rooms are properly secured and that proper key control procedures are utilized by the housekeeping staff.

· Advises manager, desk clerk, & admitting personnel of rooms ready for occupancy.

· Rewards employees who use their empowerment to meet or exceed guest expectations.

· Print all housekeeping related reports and traces from PMS.

· Assists in controlling expenses by the housekeeping department.

· Confirm all housekeeping staff members have arrived or find substitutes for absent employees.

· Maintain high quality of housekeeping standards in: 1) the guest rooms 2) linens and uniforms 3) lost and found procedures 4) laundry and 5) public area.

· Review outside laundry facility servicing to ensure quality, undamaged linens and consistent delivery, keeping in mind the budgetary guidelines.

· Co-ordinate with vendors eg: Pest control, Laundry services and other outsource services.

· Attend to any guest complaints and take service recovery measures if required.

· Review the housekeeping points on the guest feedback forms, take actions on guest complaints and also share guest compliments with staff members.

· Prepare annual housekeeping budget.

· Submit requests for repair and periodic maintenance of cleaning equipment.

· Prepares store requisition, purchase other supplies and equipment, also monitor par stock on all housekeeping guest supplies and linens.

Job Type: Full-time

Pay: Up to AED4,000.00 per month

Ability to commute/relocate:

• Dubai: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Experience:

• Hotel: 3 years (Required)

Work Location: In person