Technical Account Manager

Provide strategic leadership and direction to the operations division and supervising Singapore personnel to achieve the operations key performance index and the required service standards.

• Monitor and analyse the Income & Expenses of the service operations, establish business controls and provide solutions to reduce cost and increase revenue.
• Manage the customer services and relationship through providing regular feedback and periodic operations review with clients to optimize quality of service, business growth, and customer satisfaction.
• Communicate with Engineers and other technical consultants and vendors for IT infra.
• Defines roles and responsibilities, plans for the department’s future needs and operations; counsels and discuss with managers on performance
• Coordinating with Site Managers on manpower planning and arrangements
• Challenge for more business opportunities and expand service contracts in various fields to increase revenue.
• Promoting company services and sales of machines parts
• Ensuring safe and secure work environment for all employees
• Ensuring compliance in all procedures including documentation
• Attending and preparing documents for audit by customers
• Any other duties assigned by the Director

R&G BUSINESS SOLUTIONS PTE. LTD.

R&G BUSINESS SOLUTIONS IS A PROMINENT CONSULTING FIRM WITH A STRONG ASIA PACIFIC PRESENCE.

Our commitment to our clients is to go beyond business solutions and into business partnership, we take pride in representing our clients and proactive in participating in your growth. By providing thought leadership and guidance, we assist our business partners to navigate and manage the lucrative,highly complex and uncertain markets of Asia Pacific.

To our candidates, we believe in long-term relationships. Our consultants strive to have a complete understanding of every candidate's needs, career objectives and motivations and continue to help build and manage their careers.

With a wide International Network of recruitment offices, skill training centres and education partners in major labour exporting countries in Asia, we are confident of delivering workers with the right mindset, knowledge, skills and experience to satisfy our client's staffing requirement.