Lab co-ordinator / Admin - Dental Lab

Dental Lab Coordinator

Location: Dubai, UAE
Job Type: Full-time
Salary: Depending on experience and skills
Preferred Candidate: Hindi-speaking female

Job Summary

We are seeking a highly organized and detail-oriented Dental Lab Coordinator to manage case workflow, coordinate communication between dental clinics and laboratory technicians, and ensure the timely delivery of high-quality dental restorations. The ideal candidate will have experience in dental administration, laboratory operations, or dental assisting and possess excellent communication and organizational skills.

Responsibilities

• Coordinate and track all incoming and outgoing dental laboratory cases.
• Communicate with dentists and clinics regarding case requirements, timelines, and updates.
• Review prescriptions, digital scans, impressions, and supporting documentation for completeness.
• Monitor case progress and ensure delivery deadlines are met.
• Coordinate shipping and logistics with couriers and dental clinics.
• Maintain accurate records of cases, invoices, and laboratory reports.
• Assist with inventory management and ordering of laboratory supplies.
• Handle customer inquiries and resolve case-related issues promptly.
• Support quality control procedures and ensure compliance with laboratory standards.

Qualifications

• Diploma or Bachelor's degree in Healthcare Administration, Dental Assisting, Dental Technology, or a related field preferred.
• Minimum 1–3 years of experience in a dental clinic or dental laboratory environment.
• Knowledge of dental terminology, restorations, crowns, bridges, implants, and digital dentistry workflows.
• Strong organizational and multitasking skills.
• Proficiency in Microsoft Office and dental practice/laboratory software.
• Excellent written and verbal communication skills.
• Ability to work in a fast-paced environment and manage multiple deadlines.

Preferred Skills

• Strong administrative, organizational, and time-management skills.
• Familiarity with dental laboratory operations, case coordination, and scheduling.
• Good customer service, communication, and problem-solving abilities.
• Familiarity with shipping, logistics, and delivery coordination.
• Proficient in Microsoft Office and general administrative systems.

Benefits

• Competitive salary
• Annual leave and public holidays
• Professional development opportunities
• Career growth within a growing dental organization

Work Location: In person