Operations Coordinator

Operations Coordinator – TFA Dubai

Role Purpose

Support the day-to-day coordination of TFA’s Dubai operations, ensuring smooth communication, documentation, scheduling and follow-up between management, customers, suppliers, project teams and international offices.

Key Responsibilities

• Coordinate daily office and operational activities.
• Maintain project, customer, supplier and commercial documentation.
• Follow up with customers, suppliers and internal teams on pending actions.
• Coordinate meetings, appointments, site visits and management schedules.
• Prepare meeting minutes, action lists and follow-up trackers.
• Support the Operations Manager with project and operational tracking.
• Coordinate with the Proposal Engineer for required customer information and proposal documentation.
• Follow up with suppliers/OEMs for quotations, technical documents, delivery information and required submissions.
• Maintain CRM/customer databases and track enquiries, proposals and opportunities.
• Coordinate purchase requests, quotations, deliveries and basic procurement documentation.
• Support travel, exhibitions, customer meetings and company events.
• Coordinate with TFA teams and representatives in Indonesia, Malaysia and other markets.
• Maintain proper filing and control of contracts, quotations, POs, invoices, correspondence and project records.
• Follow up on invoices, payments and administrative requirements with the responsible parties.
• Prepare basic operational reports and management updates.
• Handle general Dubai office administration and external coordination as required.

Preferred Profile

• Bachelor’s degree or equivalent professional qualification.
• 2–4 years' experience in operations, project coordination, engineering company administration, trading, MEP, energy or industrial sectors preferred.
• Strong English communication and professional correspondence skills.
• Good Excel, Word, PowerPoint and document-management capability.
• Strong follow-up and organizational skills.
• Comfortable dealing with customers, suppliers and international teams.
• UAE experience is an advantage.
• Technical/engineering exposure is useful, but this is not an engineering position .

Reporting

Reports to: Operations Manager

Location: Dubai, UAE