Technical Business Operations Consultant

Riyadh, Saudi Arabia | Full time | Hybrid | R1565348
The Technical Consultant will serve as a strategic advisor and technical expert supporting the client’s initiatives within the nphies ecosystem. This role demands a deep understanding of healthcare interoperability standards, particularly FHIR (Fast Healthcare Interoperability Resources), and the broader Saudi healthcare landscape, including payer-provider systems, financial health services, and digital transformation goals.

The consultant will work closely with cross-functional teams—technical, business, and delivery—to ensure successful implementation, integration, and optimization of healthcare solutions aligned with nphies standards and regulatory frameworks.

Key Responsibilities:

Domain Expertise & Advisory:

Provide expert guidance on FHIR standards, HL7 protocols, and healthcare interoperability.
Advise on best practices for integrating nphies requirements into existing healthcare systems.
Stay current with regulatory updates and digital health trends in Saudi Arabia.

Client Engagement & Needs Assessment:

Collaborate with client stakeholders to understand strategic goals, operational challenges, and technical requirements.
Conduct gap analysis and recommend tailored solutions for interoperability, data exchange, and financial workflows.
Test and verify the the production releases on production and at early stages.

Solution Architecture & Integration:

Design and review system architectures that support FHIR-based data exchange and nphies compliance.
Recommend integration strategies for HIS, HIE, payer systems, and provider platforms.

Process Optimization:

Identify opportunities to streamline healthcare operations, reduce costs, and improve data accuracy and accessibility.
Support automation and digitalization of financial health services.

Technology Enablement:

Recommend tools, platforms, and technologies that support scalable and secure healthcare data management.
Support adoption of cloud-based solutions, APIs, and microservices architectures.

Cross-Team Collaboration:

Work closely with Business Analysts, Developers, QA, and Delivery teams to ensure functional alignment and successful rollout.
Participate in solution reviews, testing, and validation of new functionalities.

Subject Matter Expertise:

Act as a trusted SME for nphies-related initiatives, providing insights and training to internal and client teams.
Support documentation, workshops, and knowledge transfer sessions.

Required Skills & Qualifications:

• Bsc. Degree in Software Engineering, MIS or Computer Science.
• 9+ years experience in Health Tech industry.
• Proven experience in healthcare IT systems (HIE, HIS, payer-provider platforms).
• Strong understanding of FHIR, HL7, and healthcare interoperability frameworks.
• Experience with solution architecture, system integration, and enterprise platforms.
• Strong background in software development (.NET, Java, backend/frontend technologies).
• Strong Oracle and SQL Skills
• Strong project management and delivery oversight capabilities.
• Excellent client-facing and stakeholder communication skills.
• Solid experience in business analysis, requirements gathering, and documentation.
• Familiarity with nphies platform, standards, and operational models is a significant advantage.
• Arabic Native is mandatory, Fluency in English;

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

Where you'll work
Hybrid

You’ll split your time between home and the office, giving you the flexibility to focus where you work best while still building strong in-person connections with your team. This model combines the autonomy of remote work with the collaboration, energy and resources of an office environment.
Culture

Culture at IQVIA is built on a shared belief: that when people are empowered with better data, smarter technology and deeper expertise, they can change what’s possible for patients. Across every team and every corner of the globe, you’ll find colleagues who genuinely care — about the mission and about each other. That’s what makes this a place where people tend to stay, grow and do the best work of their careers.