AI Implementation Specialist

Job Summary

We are seeking an AI Implementation Specialist to support the adoption and implementation of Artificial Intelligence solutions across the organization.

The role will focus on identifying opportunities for automation, improving business processes, implementing AI tools and workflows, and supporting departments in using AI effectively to improve efficiency, reporting, and decision-making.

Key Responsibilities

• Identify business processes suitable for AI and automation.
• Implement AI tools, workflows, and automation solutions across departments.
• Develop and maintain AI-powered processes, internal assistants, and reporting solutions.
• Integrate AI tools with existing systems, platforms, and business applications where required.
• Work with different departments to understand operational requirements and recommend suitable AI solutions.
• Automate repetitive tasks, reporting, data analysis, and document processing.
• Evaluate new AI tools, platforms, and vendors based on business needs, cost, security, and scalability.
• Conduct testing and pilot projects before full implementation.
• Train employees on approved AI tools and ensure effective adoption.
• Maintain proper documentation, SOPs, and user guidelines for implemented solutions.
• Monitor the performance and effectiveness of AI implementations and recommend improvements.
• Ensure AI solutions are used in accordance with company data privacy and security policies.

Qualifications & Experience

• Bachelor's degree in Artificial Intelligence, Computer Science, Information Technology, Data Science, Business Analytics, or a related field.
• Minimum 2–5 years of relevant experience in AI implementation, automation, digital transformation, or business systems.
• Practical experience with AI tools, workflow automation, and system integrations.
• Experience working with multiple departments and business stakeholders.
• Experience in retail, FMCG, distribution, e-commerce, or logistics will be an advantage.

Technical Skills

Knowledge of tools and technologies such as:

• ChatGPT / OpenAI
• Microsoft Copilot, Gemini, Claude
• AI Agents and Prompt Engineering
• Make.com, Zapier, n8n, or Power Automate
• API Integrations
• Power BI / Looker Studio
• Advanced Excel / Google Sheets
• SQL or Python
• ERP, CRM, and E-commerce systems

Key Competencies

• Strong analytical and problem-solving skills
• Good understanding of business processes
• Strong communication and coordination skills
• Ability to manage multiple projects
• Strong documentation skills
• Ability to translate business requirements into practical AI solutions
• Continuous improvement and results-oriented mindset

Role Objective

The AI Implementation Specialist will act as the link between business operations and AI technology, ensuring that AI solutions deliver measurable improvements in productivity, automation, operational efficiency, reporting, cost savings, and decision-making .