Shipping Assistant / Freight Assistant / Dispatch Assistant

We're Hiring: Shipping Assistant / Freight Assistant / Dispatch Assistant

Location: United Arab Emirates (Remote)

Employment Type: Part-Time

Experience Level: Mid-Level to Senior

Work Arrangement: Fully Remote

About Us

We are a globally focused organization supporting shipping administration, freight coordination, dispatch operations, and logistics management. Our teams help coordinate shipments, maintain transportation records, monitor deliveries, and manage shipping documentation across local and international logistics activities. We value organized, detail-oriented professionals who can manage shipment information accurately and coordinate effectively with carriers, suppliers, and internal teams.

The Role

We are seeking a proactive Shipping Assistant / Freight Assistant / Dispatch Assistant to support shipping administration, freight coordination, dispatch scheduling, shipment tracking, and transportation documentation. You will assist with coordinating shipments, maintaining freight records, preparing shipping documents, monitoring delivery status, and supporting logistics teams with routine transportation requirements.

This part-time, fully remote opportunity offers flexible working hours and exposure to shipping operations, freight coordination, dispatch management, transportation providers, shipment tracking, and digital logistics systems.

Key Responsibilities

• Assist with day-to-day shipping, freight, and dispatch administration.
• Process and maintain accurate shipment records, delivery information, freight details, tracking numbers, and transportation documentation.
• Coordinate shipment bookings, dispatch schedules, pickup arrangements, delivery timelines, and carrier requirements.
• Prepare and organize shipping documents including delivery notes, packing lists, shipping instructions, freight records, and related documentation.
• Verify shipment details including product information, quantities, weights, dimensions, destinations, addresses, reference numbers, and delivery requirements.
• Coordinate with freight carriers, courier companies, transportation providers, suppliers, warehouses, vendors, and internal teams.
• Monitor shipment status, pickup schedules, delivery progress, delays, exceptions, and outstanding transportation requirements.
• Track shipments using carrier portals, logistics platforms, tracking systems, spreadsheets, and internal databases.
• Follow up with carriers, suppliers, warehouses, and relevant stakeholders regarding delayed shipments, missing documents, delivery changes, and dispatch requirements.
• Assist with coordinating local and international shipments, freight movements, courier deliveries, and dispatch activities where required.
• Update logistics management systems, ERP platforms, transportation management systems, spreadsheets, databases, and internal trackers.
• Maintain accurate carrier, supplier, shipment, delivery, and freight information.
• Assist with reviewing freight charges, shipping invoices, delivery records, and supporting documentation for accuracy.
• Maintain organized digital files containing shipping documents, freight records, delivery confirmations, invoices, tracking information, and correspondence.
• Prepare shipment summaries, dispatch reports, delivery trackers, freight schedules, and routine logistics updates.
• Assist with identifying shipment discrepancies, missing packages, incorrect delivery information, damaged shipments, delays, or documentation issues.
• Monitor dispatch deadlines, pickup windows, delivery commitments, shipping cut-off times, and outstanding transportation actions.
• Conduct basic research on carriers, freight services, routes, shipping requirements, delivery options, and transportation information.
• Coordinate with procurement, warehouse, inventory, finance, sales, and operations teams regarding shipment and dispatch requirements.
• Assist with preparing information for freight reconciliation, logistics reporting, internal reviews, and operational planning.
• Identify opportunities to improve shipment tracking, dispatch coordination, freight documentation, delivery visibility, and shipping workflows.

Requirements

• Bachelor's degree or equivalent qualification in Logistics, Supply Chain Management, Transportation, Business Administration, Operations, or a related field is preferred.
• Minimum of 3+ years of professional experience in shipping, freight coordination, dispatch, logistics administration, transportation, or a related function is preferred.
• Understanding of shipping processes, freight coordination, dispatch scheduling, shipment tracking, delivery documentation, and transportation operations.
• Familiarity with TMS, ERP systems, carrier portals, shipping platforms, Excel, Google Sheets, databases, and digital collaboration tools.
• Excellent attention to detail when handling shipment numbers, quantities, addresses, dates, tracking information, freight documents, and delivery records.
• Strong organizational and time-management skills with the ability to manage multiple shipments, carriers, deliveries, and deadlines.
• Strong written and verbal communication skills with effective coordination and follow-up abilities.
• Good data-entry and documentation skills with a high level of accuracy.
• Good numerical and analytical skills with the ability to review shipment and freight information.
• Good problem-solving skills with the ability to investigate routine shipment delays, discrepancies, and documentation issues.
• Strong coordination skills when working with carriers, suppliers, warehouses, freight providers, and internal teams.
• Strong digital literacy and ability to learn new logistics and transportation systems.
• Ability to handle shipping, supplier, and commercial information professionally and responsibly.
• Reliable, proactive, organized, responsive, and comfortable working independently in a remote environment.

What We Offer

• Flexible part-time hours with a fully remote working arrangement.
• Competitive compensation aligned with experience and shipping and freight coordination responsibilities.
• Exposure to shipping operations, freight coordination, dispatch management, shipment tracking, and logistics systems.
• Opportunities to strengthen shipping administration, transportation coordination, freight documentation, and logistics operations skills.
• Professional development through hands-on involvement in logistics and transportation operations.
• A collaborative environment focused on accurate shipment information, efficient dispatch coordination, organized documentation, and continuous improvement.