Product Engineer

Job Responsibilities:

Manage end-to-end product performance from factory to post-installation, ensuring quality and consistency.

Develop OEM products with suppliers, including defining specifications and evaluating samples.

Oversee product sampling process and drive continuous improvements.

Balance cost and quality to achieve target margins.

Act as main point of contact for suppliers on technical and quality matters.

Monitor supplier performance and implement corrective and preventive actions.

Establish QC standards, inspection checklists, and acceptable tolerance levels.

Review and approve pre-shipment QC reports and batch releases.

Investigate product defects and perform root cause analysis.

Implement corrective actions and update product specifications and QC processes.

Analyse field issues and feedback from Customer Service and technicians.

Maintain accurate product documentation (specifications, drawings, BOM, QC standards).

Track NPD pipeline, sample progress, and issue resolution.

Drive component standardisation to reduce SKU complexity and improve efficiency.

Support product launches and provide technical support to internal teams.

Job Requirements:

Diploma or Degree in Engineering, Product Development, Quality Management, or a related field.

At least 2 years of experience in product development, OEM/ODM, quality control, or supplier management.

Strong knowledge of product quality standards, QC processes, inspection methods, and root cause analysis.

Experience working with suppliers on product specifications, sampling, technical issues, and corrective actions.

Strong analytical and problem-solving skills, with the ability to balance product quality, cost, and target margins.

Good project management and communication skills, with the ability to coordinate NPD projects and work effectively with suppliers and internal teams.

About Us

Rigel Technology is a Singapore-based company that specializes in developing innovative and eco-friendly bathroom solutions – encompassing design, manufacturing, marketing & supply of green restroom products.

Introduction

Smart . Sleek . Sustainable

Relentlessly expanding our R&D capabilities that have earned us numerous accolades, Rigel has become globally recognised for our innovative designs and creative restroom solutions.

Driven by our vision to become a world-renowned sanitary brand powered by smart technologies, we have committed almost 30 years to align our engineering goals with the efforts and desires of our clients and industry associates. Our smart designs feature centralised systems and automated sensing that can react intelligently to usage patterns. Coupled with the benefits of energy efficiency, smart water usage and lower maintenance, our partners get to enjoy substantial cost savings and huge optimisation of time and manpower resources.

The future holds exciting potential for us. From smart building management to sustainable living for eco-savvy urbanites, intelligent sanitary solutions will soon become essential and indispensable in every home and public place. Rigel has already tapped into this demand for enhanced connectivity and seamless automation; we are always prepped for our technologies to evolve, and ready to grow from strength to strength.