Receptionist

The Front Desk Receptionist is responsible for providing professional and welcoming reception services while serving as the first point of contact for employees, visitors, clients, and service providers. The role supports day-to-day office administration, visitor management, meeting coordination, and general front desk operations.

• Welcome and professionally assist visitors, clients, contractors, and employees upon arrival.

• Manage the reception desk and ensure a professional and organized front-of-house environment.

• Answer, screen, and direct incoming telephone calls and messages appropriately.

• Manage visitor registration, access procedures, visitor badges, and notifications to relevant employees.

• Coordinate meeting room bookings and assist with meeting arrangements when required.

• Receive and distribute incoming mail, courier deliveries, and other correspondence.

• Coordinate with security, facilities, administration, and other support teams regarding visitor and office requirements.

• Maintain accurate visitor and reception records in accordance with company procedures.

• Assist employees and visitors with general inquiries and direct them to the appropriate department or contact.

• Support administrative activities, including document handling, filing, scanning, printing, and data entry.

• Coordinate courier collections and deliveries and maintain relevant records.

• Monitor reception supplies and request replenishment when required.

• Support office events, employee activities, and meetings as required.

• Maintain confidentiality of company, employee, visitor, and business information.

• Ensure compliance with company policies, health and safety requirements, and security procedures.

• Perform other administrative and reception duties assigned by the supervisor or management.

• Excellent verbal and written communication skills in English.

• Strong organizational and time management abilities.

• A professional demeanor with courteous interpersonal skills.

• Proficient in Microsoft Office applications and general computer literacy.

• Ability to multitask and prioritize effectively in a busy environment.

At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.

About AECOM 

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. 

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. 

What makes AECOM a great place to work 

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. 

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.