Counsellor

JOB PURPOSE:

Support trainees’ emotional, academic, and social well-being through counseling and wellness initiatives. Provide individual and group support, lead life skills sessions, monitor performance and behavior, and collaborate with stakeholders to guide at-risk trainees and prevent dropouts during both on-campus and OJT phases.

KEY ACCOUNTABILITIES:

Job Specific: 1 1. Trainee Counseling & Support

• Provide personalized counseling and support plans for trainees.
• Conduct regular check-ins and site visits, including OJT locations.
• Follow up on disciplinary cases and support rehabilitation efforts.
• Respond promptly to trainee concerns via various channels.
• Wellbeing & Mental Health
• Deliver wellbeing programs and awareness campaigns.
• Create safe spaces for open dialogue and refer high-risk cases as needed.
• 3. Disciplinary & Performance Monitoring
• Track trainee data via TIS and identify concerns.
• Collaborate with staff on early interventions and disciplinary actions.
• Complete and submit DC documentation and support follow-ups.

1 4. Development & Life Skills

• Conduct life skills and orientation sessions aligned with trainee needs.
• Promote understanding of ATA policies and values.
• Parent & Stakeholder Engagement
• Communicate with guardians and develop joint action plans for trainee success.
• Coordination & Case Management
• Work with departments to resolve trainee challenges.
• Maintain confidential records and respond to requests promptly.
• Leadership & Council Support
• Mentor Trainee Council members and support their initiatives.

Institutional Participation

• Represent counseling in academy events and strategic initiatives.
• Reporting & Improvement
• Generate reports and analyze outcomes to enhance services.
• Share best practices for consistent and impactful counseling.

Generic: 1 1. Trainee Counseling & Support (In-Campus & OJT)

• Provide individualized counseling for assigned trainees to support their emotional, behavioral, social, and academic needs.
• Conduct regular check-ins and site visits to OJT trainees to ensure their well-being, adjustment, and access to support.
• Set structured support plans for trainees who receive final warnings related to attendance, behavior, or performance.
• Follow up on cases before and after disciplinary committee (DC) decisions and create personalized improvement plans.
• Conduct counseling sessions at OJT sites and on campus to support trainees unable to access ATA premises easily.
• Respond to trainee concerns promptly via scheduled appointments, walk-ins, or digital communication.
• Wellbeing & Mental Health Initiatives
• Plan and deliver wellbeing programs both on campus and at OJT sites to promote resilience, stress management, and overall mental health.
• Organize awareness campaigns focused on personal safety, emotional intelligence, and positive behavior.
• Create safe, confidential environments that foster open conversations and trust between counselors and trainees.
• Refer high-risk cases to specialized professionals when needed and ensure continued follow-up.
• Disciplinary & Performance Monitoring
• Monitor trainee data using the Trainee Information System (TIS) to identify performance drops, attendance concerns, or behavioral patterns.
• Collaborate with officers and academic staff to intervene early in cases of risk or policy violations.
• Fill in DC forms and termination reports with full information and submit them on time, based on observations and case history.
• Provide counseling input for DC cases and contribute to decision-making discussions when required.
• Follow up on disciplinary decisions and support trainees in meeting any conditions or rehabilitation plans imposed.
• Educational & Personal Development Sessions
• Deliver Life Skills sessions that cover a range of topics including soft skills, mental health, emotional intelligence, communication, conflict resolution, and time management.
• Ensure life skills sessions are aligned with trainees' personal development needs and institutional goals.
• Conduct orientation and awareness sessions on ATA’s policies and expectations.
• Encourage trainee acknowledgment and understanding of code of conduct and institutional values.
• Parent & Stakeholder Communication
• Communicate with trainee guardians to inform and involve them in issues related to well-being, attendance, and behavior.
• Work with parents on action plans to help their children succeed emotionally and academically.
• Coordination & Case Management
• Coordinate with Student Services Officers, academic teams, and other departments to ensure a holistic support system for each trainee.
• Collaborate with relevant departments to resolve academic, financial, disciplinary, or logistic challenges faced by trainees.
• Maintain secure and confidential documentation of all counseling sessions, referrals, and follow-up actions.
• Respond to internal and external emails promptly and act on requests and instructions without delay.
• Trainee Council & Leadership Development
• Guide and mentor members of the Trainee Council to enhance leadership, teamwork, and initiative.
• Support the planning and facilitation of Trainee Council activities and ensure alignment with academy values and trainee interests.
• Institutional Events & Initiatives
• Participate in academy-wide initiatives, exhibitions, and outreach activities to represent the counseling function and promote ATA.
• Support academy registration drives, induction programs, open days, and national events.
• Align counseling activities with ATA’s strategic goals and contribute to cross-functional improvement projects.
• Reporting & Continuous Improvement
• Generate regular reports on counseling trends, trainee needs, wellbeing activities, and intervention outcomes.
• Analyze counseling outcomes to suggest improvements to institutional services or intervention models.
• Share best practices with team members to enhance consistency and impact of counseling efforts.

COMMUNICATION & WORKING RELATIONSHIP:

Internal: Frequent contact with trainees and academic teams regarding counseling, discipline, and related matters. Collaborate closely with administrative officers and coordinate student information dissemination while adhering to confidentiality policies.

External: Regular contact with guardians/parents to discuss well-being, attendance, and behavior-related matters. Foster trust and open communication with external stakeholders to support student development.Regular contacts with students’ guardians/parents for investigating and counseling-related matters.

QUALIFICATIONS, EXPERIENCE, KNOWLEDGE & SKILLS:

Minimum Qualification B.A. in Psychology, Social Science, or equivalent.

Minimum Experience & Knowledge & Skills 8 years of experience in counseling, with preferably 5 years in a vocational training center related to the oil/gas industry.