Workplace Experience Coordinator

Who are we? We are the market leader in commercial real estate services and investments, offering our clients across Africa and the Middle East an integrated range of high-quality real estate services, including facilities management, advisory and transaction services, and project management.

We primarily support corporate clients who procure services on a contractual basis throughout the Middle East and Africa, and even globally, depending on their portfolio.

Why choose us? Imagine more than just the future of work — with CBRE Excellerate, you can help shape it. Within our leading international group, you will discover a culture that encourages entrepreneurship, where your outstanding work is not only valued but also celebrated. Collaborate with talented people, benefit from exceptional resources, and thrive both professionally and personally throughout your career journey.

About The Position The Workplace Experience Coordinator is the central point of contact for the office, ensuring smooth day-to-day operations, excellent front-desk service, and efficient facilities coordination. This role blends administrative excellence with workplace support, vendor coordination, and client-facing responsibilities to maintain a productive, organized, and welcoming environment.

Key Deliverables

• Ensure reception coverage during business hours, providing a professional and welcoming experience for clients, visitors, and colleagues.
• Oversee office cleanliness, ensuring custodial staff thoroughly clean all areas and regularly sanitize high-touch surfaces in line with health and safety standards.
• Manage procurement of office supplies and FM-related materials via the FM procurement portal.
• Prepare work and purchase orders, assist with invoice processing and documentation, and follow up on submissions to ensure timely payment.
• Create, maintain, and update trackers, reports, and filing systems (digital and physical).
• Follow all Health, Safety & Environment (HSE) protocols.
• Report incidents to the HSE portal and assist with documentation
• Support planning and execution of office events and ad-hoc projects.
• Contribute ideas to improve administrative and facilities processes (e.g., tracker systems, workflow efficiency).

Experience / Education

• Diploma or Associate Degree in Business Administration, Facilities Management, or a related field (preferred).
• Minimum 02 years of experience in an administrative, receptionist, or workplace support role.
• Familiarity with procurement processes, vendor coordination, and office operations.
• Experience within the Facilities Management field is preferable.

Skills Required

• Advanced Computer literacy (Procurement system, MS Office – Excel Advanced, Word, PowerPoint) and digital tracking systems
• Business writing / report writing skills
• Excellent communication and client-facing presence

Working environment

• The incumbent will be based on a client site in an office environment.
• Normal working hours will apply as per client requirement.