Internship in IT Onsite Support 80 - 100% (f/m/d)

Location: Baden, Aargau, Switzerland

Job ID: R0130540

Date Posted: 2026-06-09

Company Name: HITACHI ENERGY LTD

Profession (Job Category): Administration & Facilities

Job Schedule:  Full time

Remote: No

Job Description:

The opportunity

Join our collaborative OSS team and support daily IT operations close to the business. You ensure employees have reliable devices and a smooth digital workplace experience. In this hands‑on role, you learn how to troubleshoot technical issues and prepare essential IT equipment. You work closely with end users and gain valuable insights into how IT drives productivity. Throughout the 12 months internship, experienced colleagues support your growth and development.

How you’ll make an impact

Assist in troubleshooting basic IT issues, prepare laptops and other devices so they are ready for use by new or existing employees

Support end users in navigating self‑service tools and standard IT procedures

Assist with stock handling, asset pickup/return, and device preparation for onboarding/offboarding

Support warranty processes by gathering information and preparing devices

Help maintain IT equipment in meeting rooms and shared office spaces, ensuring systems operate correctly

Update documentation related to device preparation and OSS procedures and report issues to the team. 

Be engaged in special projects where you make impact (relocating, changing office set-up, set up infrastructure, set-up of the meeting rooms) 

Be engaged in special on‑site projects, such as office relocations, changes to office layouts, infrastructure setup, and preparation or reconfiguration of meeting rooms, contributing directly to how the workplace functions 

Your background

Currently studying at a university or technical school (EFZ) in IT, computer science, engineering, or a related field

Comfortable working with people and with following established procedures and you are passionate about making things better

Basic understanding of computer hardware and operating systems

Eager to learn and develop technical skills in a hands‑on environment

Strong problem‑solving mindset and good attention to detail

Good communication skills in English and German

More about us

We are a technology-driven company with a strong focus on innovation, continuous improvement, and sustainable manufacturing. We offer flexible working conditions, dedicated mentorship, and a supportive, inclusive environment where you can grow personally and professionally – empowering you to thrive while balancing life and work. We look forward to receiving your application, including a brief cover letter and a transcript of records, along with your CV. Non-EU/EFTA citizens, please note that an official university certificate showing that an internship is a mandatory part of your studies is required.

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.

For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.

The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.