Regional Director Revenue Management IMEAT Sofitel, MGallery & Emblems (F/M/X)

A career that lets your passion shine

The commercial department consists of 5 teams: E-commerce & Loyalty, Revenue Management & Sales strategy, Digital Experience, Business Intelligence, and Retail.

We are fully accountable for Topline performance, across all client segments and Revenue Managers are the armed wing of our strategy, with anticipation and proactivity at core.

As Regional Director RM IMEAT for Sofitel, MGallery & Emblems, you will be based in Dubai, UAE and will report to the VP RM & Sales Strategy Sofitel, MGallery & Emblems.

Here are the main missions you will be performing:

• Supervise a scope of 30 to 50 luxury hotels in your region (mostly managed)

• Challenge and support hotels on Budget construction & achievement, Forecast, Performance audits, Channels/Levers activation, RMS health checks

• Build & animate the RM community: allow Hotel RMs to grow & develop their expertise, enrich their commercial skills, providing them with brand strategy, market vision, up to date benchmark and guest perspective. Mentoring.

• Share & Leverage best practices amongst region and with international peers.

• Support business plan elaboration: rebranding, renovation, new hotel opening…

• Collaborate daily with VP Operations & Operational Excellence Directors

• On top of your regional role, you may lead strategic Worldwide initiatives: new RMS implementation, Parity / Disparity / Connectivity with OTAs, Sales strategy & commercial SLA implementation, pricing & promotional strategy, Total Revenue (F&B and MICE RM)…

What you will bring to the role

• 10+ years’ experience in Revenue Management in the Air / Train / Hotel / Car Rental industries

• In-depth expertise on revenue and margins optimisation levers, including distribution, pricing and sales.

• International culture, easiness travelling, ideal exposure to various markets, used to working with different cultures, time zones, languages. Fluent English is a must + a strong second language (of the given region)

• Strong communication and deductive skills. Project Management skills, management a plus.

• Macro & Micro : ability to have both a helicopter view on high-level topics and at the same time, to deep dive on hotel specific needs and/or technical challenges (CRS/RMS/PMS)

• Ideally an operational / in hotel experience + HQ experience since both are mutually beneficial 

• Partnership & Trust with Operations; Understanding & empathy of hotel needs 

• Excel & PPT masters

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